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Paper
151.
The operation was successful but the patient died
Omar Mahmoud, ESOMAR, Consumer Insight Congress, Barcelona, Sept 2002
Most new products fail. Failure is attributed to the proposition (weak advertising, parity product, high price, etc.) or to the marketing plan (inadequate media, low distribution, etc.). This interpre ...

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Paper
152.
Managing the diffusion of innovation
Professor Clive Nancarrow and Martin Oxley, ESOMAR, Consumer Insight Congress, Barcelona, Sept 2002
One of the significant issues facing brand owners is the successful introduction of new products and/or services to market. The importance of facilitating new product diffusion is increasingly importa ...

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Paper
153.
Best in Brief: Less smoky, More gutsy
Market Leader, Issue 17, Summer 2002, pp.64-65
A summary of an article in the Harvard Business Review about the need for customer 'solution' information in R & D. By developing suitable internet tools customers can quickly make a significant cont ...

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Paper
154.
Sight and Insight, Worlds Apart: A New Framework for NPD Research Developed Out of the Technology Sector
Jerome Norris and Andrew Vincent, Market Research Society, Annual Conference, 2002
Using the mobile phone market as an example, the paper explores the 'depth' of adoption (within individuals) of a new product in the context of the breadth (the number of people involved). It looks at ...

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Paper
155.
Targeting consumers for new brands
Jim Miller, ESOMAR, CRM Conference, Prague, March 2002, pp.91-106
This paper discusses a technique that combines consumer survey data with learning about in-market purchasing dynamics in order to predict sales volume potential for a new product at the individual con ...

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Paper
156.
Consumer value research
Marc Gonnet and Geoffroy Allard de Grandmaison, ESOMAR, Automotive Conference, Lausanne, March 2002, pp.137-154
Recent changes between car manufacturers and their suppliers accent the need for shared consumer knowledge. The relation between carmakers and their suppliers is gradually evolving from the purchase o ...

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Paper
157.
Advanced propulsion and alternatively fueled vehicles
Andrew Grant and Scott Miller, ESOMAR, Automotive Conference, Lausanne, March 2002, pp.119-134
This paper highlights the unique challenges faced by automotive manufacturers as they attempt to market some advanced propulsion technologies, such as hybrid-electric powertrains while simultaneously ...

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Paper
158.
Bringing valuable consumer insight to a niche product at a niche budget
Jas Kalsi and Colette McLoughlin, ESOMAR, Automotive Conference, Lausanne, March 2002
The new vehicle market is becoming increasingly competitive. New niche markets are being established and as a result manufacturers have to offer a wider variety of products to cater for these new segm ...

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Paper
159.
New car buyers in the United States
Kevin M. Joostema and Tim Benner, ESOMAR, Automotive Conference, Lausanne, March 2002, pp.93-104
This paper describes how the impact of new Generation Y automotive consumers in the American marketplace is being handled by Honda's research and development arm in the United States. This division is ...

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Paper
160.
How to Prevent a Hangover
Tony Hillier and Marilyn Baxter, Market Leader, Issue 14, Autumn 2001
In 1999 Profit Impact of Marketing Strategy produced the definitive report on the lessons learned from recessions occurring over a thirty year period. Now in 2001 it is worth revisiting the data to d ...

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Paper
161.
Do Gaps in Marketing Theory Make New Brands Fail?
Bruce Tait, Admap, June 2001, Issue 418
New brand launches still have a low success rate. This may be due to gaps in theory, rather than faulty testing or development procedures. Ernst & Young (US, 1997) found a 67% failure rate among truly ...

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Paper
162.
Artistic creativity: providing another 'way of knowing' and a source of competitive advantage
Tony Gibbs and Andy Ash, Market Research Society, Annual Conference, 2001
Argues that management needs to become more creative, and market research with it. Management has tended to become fossilised in a traditional, mechanistic set of procedures fragmented between departm ...

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Paper
163.
Using web research technology to accelerate innovation
John Pawle and Peter Cooper, ESOMAR, Internet Conference, Barcelona, February 2001, pp.11-31
The prevailing business climate these days is increasingly competitive, pushing marketers not only to innovate but also to do this faster than the competition. International competition, fragmented an ...

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Paper
164.
How One Of The World's Most Innovative Brands Does Innovative Branding
Dennis Lee Yohn, The Advertiser, Nov 2000
The author describes how Sony views its brand, and the methods it uses to keep the brand fresh and relevant to its customers, amongst which is the 'lifestyle network concept'.

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Paper
165.
Benefit Bundle Analysis
Paul E Green, Yoram Wind and Arun K Jain, Journal of Advertising Research, Vol. 40, No. 6, November/December 2000
This paper is one of 18 selected by the Editorial Review Board of The Journal of Advertising Research to be a 'classic' - an article that has withstood the test of time. First published in 1972, the ...

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Paper
166.
Measuring Brand Meaning
Peter Dacin, Edward Blair, Betsy Gelb and Gillian Oakenfull, Journal of Advertising Research, Vol. 40, No. 5, September/October 2000
Brand extensions constitute an estimated 95% of the 16,000 launched in the United States every year. In the research described here, the authors introduce a categorization-based procedure to help mar ...

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Paper
167.
The Meaning of Colours in Design
Gorm Gabrielsen, Tore Kristensen, Jens Halling and Flemming Hansen, Forum for Advertising Research, July 2000
Describes a study that investigates the effects of different design colours on the same product, particularly in the way that it is perceived and evaluated by consumers. The experiment reported is pa ...

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Paper
168.
Product Failure:More a Matter of Feelings than Features
Stan Gross, The Advertiser, Jul 2000
The author argues that the reason so many new products fail is less to do with features and more to do with how consumers perceive them.

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Paper
169.
Dilemmas: The fate of cottage organics
Tony Scouller and Laura Mazur, Market Leader, Issue 8, Spring 2000
A fictional case study based on an attempt to launch a new range of products based on organic foods. If you want real innovation you have to split it from the core business unless, of course, the core ...

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Paper
170.
Customer-driven development for sustained innovation
Howard Moskowitz, Admap, December 1999
Computer modelling of research-derived preferences is shown to guide new product development. The article presents a three-stage system that sustains customer-driven innovation, on the basis of a thre ...

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Paper
171.
Facing the Future: The Challenge of Researching Innovative Visual Identities
Richard Pike, ESOMAR, Marketing Research Congress, Paris, September 1999
This authors of this paper argue that brand leadership is not about reacting, but about anticipating and taking risks. The imperative for change and innovation is particularly evident when national br ...

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Paper
172.
A Paradox of Product Innovation: Facts and the Strategic Challenge
Jean-Jacques Vandenheede, Leone Aardse, Bettina Hoffman and Philip A. Cartwright, ESOMAR, Marketing Research Congress, Paris, September 1999
This paper is about product innovation and introduction. More specifically, a framework for understanding the relationships between innovation, category characteristics and successful new product inno ...

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Paper
173.
Research for Innovations and Innovation Management
Gert Autz and Peter Huijbers, ESOMAR, Marketing Research Congress, Paris, September 1999
Discusses how innovations should be managed. There has to be a process in the company that makes marketable products/services from concepts. Producing and marketing new products is therefore a linked ...

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Paper
174.
Researching Design
Fiona Jack and Greg Bohlen, ESOMAR, Marketing Research Congress, Paris, September 1999
Describes research to help Kimberley-Clark to develop a revolutionary range of washroom hand towel dispensers. Concept development and the design process are covered: the target market is very conserv ...

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Paper
175.
A Paradoxical Approach to Support Innovation Policy
Jean-Pierre Fourcat and Christine Woesler de Panafieu, ESOMAR, Marketing Research Congress, Paris, September 1999
This paper aims to demonstrate that innovation has never been more important to companies and that the 'paradox approach' is an important ally to come up with genuinely innovative proposals for produc ...

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Paper
176.
Establishing Dialogue Between Experts and Consumers: The Example of Consensus Conferences in Public Opinion
Helene Valade-Thong and Anne Panis-Lelong, ESOMAR, Marketing Research Congress, Paris, September 1999
While consumers are at the heart of the innovation problematic, they are today largely excluded from the process of developing new products and services. The opinion of consumers is sought before or a ...

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Paper
177.
How to Make Innovations Work In Developing Economics
N.S. Muthukumaran, ESOMAR, Marketing Research Congress, Paris, September 1999
Argues that, for a multinational to introduce a product into a burgeoning third-world country like India, mere adaptation (though often necessary) is not enough: full-scale innovation is often needed. ...

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Paper
178.
Best practice - can consumers tell you what they want?
Richard Woods, Market Leader, Issue 6, Autumn 1999
Although consumers cannot tell advertisers what new products to launch or how to reposition a brand, they can be asked to build the big idea and spot the market opportunity. The keyword here is future ...

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Paper
179.
When good marketing causes companies to fail
Clayton M Christensen, Market Leader, Issue 6, Autumn 1999
Good marketing can cause companies to fail. Several large, famous American companies got caught out by 'no frills', newcomers providing disruptive technology and coming from unexpected directions. Com ...

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Paper
180.
How to build an innovation culture
Michael Dell, Market Leader, Issue 6, Autumn 1999
Michael Dell explains the ideas that have made direct sellers Dell Computers into one of today's great success stories. The success is attributed to the staff, who are given a sense of personal invest ...

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