Brand management:
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1.
Mind the gap between brand expectation and delivery
Roger Sant, Admap, November 2009, pp.40-41
Brands make big promises, but if the delivered experience falls short of the promised one, customers will be not only be dissatisfied, but may become brand detractors, sharing their negative experienc ...
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Fast marketing: telling consumers why they should buy right now
Simon Thompson, Admap, November 2009, pp.12-14
Market turbulence and consumers’ ever-changing needs are forcing marketers to ‘speed up’. Consumers are focused on reducing personal debt, rather than buying new goods. Accountants are in charge of th ...
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3.
Give consumers comfort and hope in these uncertain times
Joseph Sassoon, Admap, July/August 2009, Issue 507, pp.46-47
In the gloom of the current economic downturn, many brands are failing to change how they approach consumers, but a few are attempting to encourage and lift spirits. A semiotic look at current strateg
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4.
How brand equity metrics drive brand strategy
David Haigh, Market Leader, Quarter 3, June 2009, pp.40-43
This article argues that in a recession branding, and brand management, become more important, not less; recession provided opportunity for those companies which understand this. In recession, not onl
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5.
Day of the clones
Simon Silvester, Market Leader, Quarter 3, June 2009, pp.32-35
This paper argues that the most important thing for a brand is its differentiation from others; yet it is less and less being achieved, because all the marketing pressures (best practices, benchmarkin
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6.
Advice to brand managers: loosen up
Martin Thomas, Market Leader, Quarter 3, June 2009, pp.18-19
This article argues that managers are kidding themselves if they think they are in control of their brands. Today's more active, empowered consumers require a looser, more flexible approach. Yet, too
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7.
Brand ownership should be everyone's responsibility
Rita Clifton, Admap, April 2009, Issue 504, pp.11
Many businesses still view the brand as the province of the marketing department and the basis for new advertising and communication, even if it is acknowledged that the brand is important. But when a
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8.
Whose brand is it anyway?
Millward Brown Points of View, 2009
You can pick your brands and you can pick your friends. But if you’re a marketer, can you pick your brand’s friends? Should you even try? As a brand manager, your first instinct may be to protect your ...
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9.
How best to manage multiple brands?
Millward Brown Knowledge Point, 2009
Many companies own multiple brands, and while this has undoubted advantages, there are pitfalls to be avoided. Differentiation and clear targeting are essential, as well as an understanding of which b ...
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10.
Brand Digital : Simple ways top brands succeed in the digital world
Allen Adamson, WPP Atticus Awards, Winner, 2008
In his book 'BrandDigital', Allen Adamson explains why digital technology has not changed the basic rules of building a powerful brand but, rather, magnifies everything we know to be true, from collec ...
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11.
What Doesn't Kill You…
Terry Tyrell, WPP Atticus Awards, Merit, 2008
Brands can't take a pill to cure ills such as bad press and attacks by competitors. They must build immunity - and that means making sure the whole organisation is healthy. In this article, Terry Tyr ...
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12.
Andrew Seth on marketing
Andrew Seth, Admap, December 2008, Issue 500, pp.8
This article surveys the changes in marketing over four decades. It argues that in the 1960s/70s Procter & Gamble invented brand management, the best companies looked impregnable and smaller companies ...
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13.
Brand management: then and now
Tim Ambler, Market Leader, Quarter 1, January 2009, pp.44-47
In this article, Tim Ambler, of the London Business School, discusses the future of marketing. He argues that brand managers have always included some of the most talented people in business and, alth ...
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14.
ESOMAR Congress 2008: The example of celebrities and other theories of branding
Geoffrey Precourt, Warc Exclusive, September 2008
In this article, Geoffrey Precourt, US editor of WARC Online, reports on a link between celebrities and consumers' identities, and on the importance of staff-led branding. This is one of a series of e ...
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15.
Taming the leviathan: how to control trade expenditures
Aidan Bocci, Admap, July/August 2008, Issue 496, pp.54-56
Trade spending has become the single biggest cost for most fmcg manufacturers, as an increasingly condensed grocery retailer market finds more and more ways to squeeze money out of suppliers. Companie ...
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16.
Effectively managing the brand experience
Pierre Gomy and Frédéric Casellas, ESOMAR, Automotive Conference, Lausanne, March 2008
The media landscape is constantly evolving and increasing in complexity: fragmentation of traditional media and growing influence of new media means that car manufacturers are paying more attention to ...
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17.
Brand health measures your mother would love
Belle Frank, Michael Sussman and Anuja Palkar, Admap, March 2008, Issue 492, pp.24-27
This article describes the proprietary Y&R brand equity model, BrandAssetTM Valuator (BAV), and how it is used to diagnose brand health. As well as diagnosis, it delivers prescription: what should be ...
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18.
Taking the brand's temperature
Roderick White, Admap, March 2008, Issue 492, pp.22-23
This introduction to Admap's report on branding provides a summary of the key elements required for a healthy brand and how brand health should be monitored. Key points include: good brands are built ...
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19.
What price a strong brand?
Peter Walshe, Market Leader, Issue 40, Spring 2008, pp.52-55
This article discusses the value of developing strong brands. The strength of a brand's relationship with consumers can be shown in two dimensions: presence (how many know about the brand) and voltage ...
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20.
The power of umbrella branding
Millward Brown Knowledge Point, 2008
Umbrella branding can be a successful marketing strategy. However, this depends on having a consistent and clear brand identity across the variants. It also needs to be recognized that, while this app ...
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21.
New age branding and modern parenting
Brian Mansfield, Admap, December 2007, Issue 489, pp.47-48
This article argues that traditional 'brand planning', seen as a top-down command-and-control procedure, is outdated. Traditional brand planning uses quantitative research to segment consumers, craft ...
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22.
Never mind the sizzle ... where's the sausage?
David Taylor, Market Leader, Issue 39, Winter 2007, pp.22-26
This article argues that brand marketers have focused too much on the emotional side of brand marketing - the 'sizzle' and the 'stretch' - and have neglected the product. This imbalance is dangerous a ...
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23.
Doing the creative thing as a team: why and how?
Jude Browne and Tim Hollins, Admap, November 2007, Issue 488, pp.39-42
This article discusses how to manage creativity for building brands. Brands are patterns of behaviour, co-created by all those who experience them. They must therefore be a process of internal cultiva ...
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24.
Local jewels and global heroes: the fusion model of global brand management
Ute Rademacher, David Lee and Yijun Ma, ESOMAR, Annual Congress, Berlin, September 2007
This paper explores globalisation from a marketing - and particularly brand management - perspective. The Fusion Model it elaborates distinguishes three different types of brands according to their he ...
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25.
Brand plan
John Patrick Pullen, The Advertiser, August 2007, pp.44-46
This paper summarises a report on a survey of ANA members entitled 'Brand Deterioration: how to identify, measure and respond'. The research looked at four main questions: are there best practices for ...
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26.
Screen brand affinities to avoid celebrity risks
Gavan Stewart, Admap, July/August 2007, Issue 485, pp.50-51
Gavan Stewart, founder of Touchdown Brand Affinity Marketing, reckons that tying your brand to a celebrity for endorsement, sponsorship or other partnership is a dangerous strategy. He argues that a m ...
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27.
Can the digital world teach old marketers new tricks?
Antony Young, Admap, July/August 2007, Issue 485, pp.36-38
Antony Young, president of Optimedia US and co-author of Profitable Marketing Communications: A Guide to Marketing Return on Investment, believes that traditional marketing is in urgent need of modern ...
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28.
A practical framework for developing brand portfolios
Paul Walton, Admap, July/August 2007, Issue 485, pp.33-35
Paul Walton, chairman of The Value Engineers, argues that, in today's environment, marketing managers must move the effectiveness debate upstream from campaign execution (and evaluation) to strategic ...
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29.
The buzz stops here
Amy Syracuse, The Advertiser, June 2007, pp.57-60
This article discusses brand monitoring, a tool which is becoming increasingly essential in a fragmented media marketplace where it is difficult for marketers to gain a 360 degree understanding of the ...
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30.
In praise of interior decorators (or at least some of them)
Jeremy Bullmore, Market Leader, Issue 37, Summer 2007, pp.11-14
In this article, Jeremy Bullmore looks at the lessons that brands can learn from interior decorators. Both can have the philosophy of working either from the outside in or the inside out, and the appr ...
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