Consumer behaviour: Decision making

 

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Classic paper - a key, timeless read
1.
Consumer decision-making
Wendy Gordon, Admap, October 2004, Issue 454, pp.74-76
Wendy Gordon, founder and partner at Acacia Avenue research and strategy consultancy, confronts some traditional theories of consumer decision-making and explains how recent research is modifying our ...

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Classic paper - a key, timeless read
2.
Linking marketing decisions with consumer decision making. Closing the gap between feelings and behaviour
Alastair Gordon, ESOMAR, Annual Congress, Lisbon, Sept 2004
Modelling the drivers of brand equity can improve insights into brand consideration, brand use and brand commitment measures. Consumers tend to distinguish between brands on a few general criteria ra ...

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