Distribution and sales: Supply chains, delivery

 

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Paper
1.
Lost Profits in the marketing supply chain
The Advertiser
Today's marketers are living in the era of Supply Chain Management. While shipping and warehousing costs represent a relatively small percentage of an overall marketing budget, any savings drop right ...

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Paper
2.
Utilising surveys for finding improvement areas for customer satisfaction along the supply chain
Ipek Deveci Kocakoç and Ali Sen, International Journal of Market Research, Vol. 48, No. 5, 2006, pp.623-636
In today's competitive environment, companies that want to survive need to improve their products and services. If customer satisfaction measurements are used as a source of improvement effort, the re ...

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Paper
3.
The perfect mix - fact based assortment optimization
György Szilágyi, ESOMAR, Retail Conference, Budapest, April 2005
The paper describes a down-to-Earth approach to optimising a retailer’s product assortment in key product categories by the combined analysis of the retailer’s internal sales information and external ...

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Paper
4.
Best in brief: Is the price right?
David F. Pyke, Joseph Hall and Moritz Fleischmann, Market Leader, Issue 24, Spring 2004, pp.62
Fleischmann et al, `Is the price right?' reviews pricing theory, with especial reference to the impact of price on the supply chain and profitability.

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Paper
5.
Market intelligence in the vehicle supply chain.
Phillip Wade, ESOMAR, Research Methodologies, November 1996
The retailing of new motorvehicles is now in the process of major change, as the principles of lean manufacturing are extended to distribution. New supply systems should transform the selling process. ...

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Classic paper - a key, timeless read
6.
Marketing medicine - Understanding the supply chain
Justin Kent, Admap, November 1995
The unique gatekeeper role played by pharmacists on consumers' choice of medicines, plus other factors peculiar to the market, mean that advertising is the only way to market directly to the end user. ...

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