Client-agency relationships:
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1.
Pitch perfect: procuring more from media agency reviews
Stephen White and Charles Dawson, Admap, October 2008, Issue 498, pp.54-56
This article discusses the problems advertisers often have in choosing a media agency. Purchasing and procurement departments are frequently given responsibility for managing agency pitches, yet choos ...
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2.
Familiar territory
Lynn Russo Whylly, The Advertiser, June 2008, pp.55-56
As the US multicultural market grows in both in size and disposable income, so does the need for help in reaching these consumers and converting them into valuable long-term customers. Marketers aimin ...
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3.
The importance of an agency effectiveness culture to clients
Suki Thompson, Institute of Practitioners in Advertising, 2008
This paper covers two main themes: why clients should look for agencies with effectiveness credentials, and what it takes for an agency embrace an 'effectiveness culture'. Clients want an agency that ...
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4.
Partners over the long run: how to build an advertiser-agency relationship with staying power
Kathleen Hunter, The Advertiser, December 2006, pp.17
This article provides a brief report on a survey by the ANA of the longevity of advertising agency accounts. It indicates what type of advertiser client are most likely to establish long-term relation ...
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5.
Choosing an ad agency
Roderick White, Admap, November 2005, Issue 466, pp.14-15
In this chapter of 'Best Practice' Roderick White looks at the issue of selecting a communications agency. He considers why you might need a new agency, factors in the preparation, search and screeni ...
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6.
Holding company pitches. Are they a big deal?
David Wethey, Market Leader, Issue 28, Spring 2005, pp.52-55
The HSBC, Samsung and Intel pitches – advertisers seeking to appoint holding companies rather than agencies – have generated a lot of interest in the marketing community. What does this really mean? I ...
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7.
Burger King - Dr Angus
New York American Marketing Association, Effie Awards, 2005
Dr. Angus's upbeat philosophy of indulgence is refreshing to burger lovers long barraged by diet hype. It's these folks Burger King needed to win back to end a dramatic loss in consumer share. A slide ...
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8.
Building a new future for marketers and agencies
Steve McCarron, Admap, January 2005, Issue 457, pp.47-49
Steve McCarron, senior account planner at BDH\TBWA, believes that a fundamental shift is taking place in the way brands are perceived. Once it was the communications activity of the marketing departm ...
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9.
Practising what you preach
Tim Williams, Admap, December 2004, Issue 456, pp.44-46
Tim Williams, Ignition Consulting Group, believes that advertising agencies need to think harder about how they position themselves – and how they distinguish themselves from their competitors. He out ...
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10.
Time to reinvent the pitch
David Wethey, Admap, October 2004, Issue 454, pp.27-28
David Wethey, founder and chairman of Agency Assessments International (specialists in pitch management and agency relationships) casts an insightful eye over the new business pitch process. He descri ...
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11.
Why should you appoint a global agency group?
Sir Martin Sorrell, Admap, October 2004, Issue 454, pp.20-21
Sir Martin Sorrell, founder and chief executive of WPP, puts the case for multi-national clients using a global agency group as a ‘portal’ for an integrated marketing strategy. He argues that the ful ...
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12.
Extreme networking - America's new sport?
Allyson Stewart-Allen, Market Leader, Issue 25, Summer 2004, pp.59
High-speed networking evenings, as a way of introducing potential business clients to each other, have come to the UK from the US and are expanding. Attendees are charged £15-£20 for an evening. A net ...
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13.
How to increase profit using procurement
Paul Sherman, Admap, May 2004, Issue 450, pp.29-31
Paul Sherman, founder of Broaden, a purchasing strategy consultancy, believes the role of the procurement officer in negotiating agency remuneration is here to stay. He outlines the reasons why and d ...
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14.
Pricing for growth
Graham Beckett, Admap, May 2004, Issue 450, pp.26-28
In this edited version of a presentation given by Graham Beckett at the Results International Conference in Seville, October 2003, he argues that since the demise of commission remuneration for agenci ...
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15.
Pick an agency…any agency
Scot McKee, Admap, May 2004, Issue 450, pp.24-25
Scot McKee, founder and managing director of Birddog, provides an agency view of how and why clients should look for a new agency. He argues that many of the reasons for agency review are flawed, and ...
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16.
10 things agencies need to know about clients
Martin Jones, Admap, May 2004, Issue 450, pp.21-23
Martin Jones is the owner of AAR, a consultancy that helps advertisers choose and work with all kinds of communication agencies. In this article he provides ten observations for agencies to gain a be ...
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17.
Choosing and using agencies
Admap, May 2004, Issue 450, pp.19-20
In this introductory article to Admap’s ‘focus on choosing agencies’, the author outlines the issues that should be addressed when selecting an agency, and the reasons for relationship breakdowns. He ...
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18.
Where The Media Elite Meet
Burtch Drake, The Advertiser, February 2004, pp.22-26
Describes the AAAA Media Conference and Trade Show as it enters its eleventh year.
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19.
Research and strategy: a fall from grace
Bruce Hall, Admap, October 2003, Issue 443, pp.18-20
Bruce Hall tackles the problem of how agencies can retake their role as strategic partners with their clients, rather than being mere ad shops. He traces the decline in the agency's strategic authori ...
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20.
Benjamin Franklin and the Kuala Lumpur question
Jeremy Bullmore, Market Leader, Issue 21, Summer 2003, pp.10-13
Faced with a need to choose between many high-quality alternatives (e.g. in an architectural competition, or selecting an agency), selectors inevitably find themselves searching for anything, however ...
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21.
Make the consumers pay
John Griffiths, Admap, May 2003, Issue 439, pp.45
John Griffiths asks why agencies never take revenue directly from the consumer. He reminds readers that TV production companies, film organisations and broadcast networks all generate funds directly f ...
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22.
How businesses buy advertising agency services: a way to segment advertising agencies' markets?
Youngseok Son, Woonbong Na and Roger Marshall, Journal of Advertising Research, Vol. 43, No. 1, March 2003, pp.86-95
It is clear from the literature that clients the world over expect much the same services of their advertising agency, regardless of industry type or company size - thus it is very difficult for agenc ...
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23.
Advertiser/Agency marriages
Cleve Langton, The Advertiser, Jan 2003, pp.24-27
The author notes a decline in agency reviews, and discusses the question of why clients change agencies, what they are looking for, and when to use a search consultant.
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24.
Failure...how not to make pitches
Andrew Melsom, Market Leader, Issue 19, Winter 2002, pp.55-58
Most agency pitches for business fail. This is inevitable, since advertising is one of the most oversupplied markets in the world. Things guaranteed to lose the pitch (all discussed, with correctives) ...
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25.
The Value of Fame: When Famous Ideas Run Out of Steam
Andrew Melsom, Market Leader, Issue 16, Spring 2002
This case study discusses the appointment of a new agency to help keep the Tango brand ahead of its rivals, especially the arch rival Fanta. The article covers the producing of a short list of four ...
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26.
The Benchmarking Factor
Peter Bartram, Admap, September 2001, Issue 420
Describes a new set of databases against which advertising and PR agencies can test how well they do in new business development. The benchmark has been developed at the National Centre for Competitiv ...
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27.
A Day Late and $37,500 Short
Charles Meyst, The Advertiser, May 2001
The author looks at agency selection in the light of 21st century technology. He discusses current practices, and suggests future improvements - through the use of the Internet (and agencyfinder.com) ...
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28.
What are Today's Clients Looking For From Agencies?
Martin Jones, Admap, May 2001, Issue 417
Clients these days are increasingly under pressure and troubled by excess of choice. The article discusses eleven things that clients would like to find in their agencies. The eleven key client desire ...
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29.
Charles Schwab Invests Wisely
Agency Magazine, Spring 2001
When Schwab came to us, they wanted to say they were a much better alternative to full-service brokers. We won the account with a competitive campaign that showed people thinking about how brokers ha ...
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30.
Linking the Use of Advertising Agency Review Consultants to Agency Search Outcomes
Koanghyub Kim and Fred K Beard, Journal of Advertising Research, Vol. 41, No. 2, March/April 2001
Advertising agency review consultants play an important, yet controversial, role in the advertising business. Although review consultants help manage an admittedly time-consuming and complex task, cri ...
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