Objectives:
Segmentation
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1.
Advertising to the 50-plus market
Jo Rigby and Dick Stroud, WARC Report, by OMD and 20plus30 Consulting, November 2007
This joint research report by OMD and 20plus30 Consulting aims to help marketers understand how older consumers in the UK respond to different types of advertising. Key findings include: the 50-plus a ...
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2.
Algebra, slide rules and hammers: a mobile telecoms segmentation
Nick Bonney and Jonathan Fletcher, ESOMAR, Annual Congress, Berlin, September 2007
This paper describes the experience of developing Orange's European mobile consumer segmentation and applying it to the UK market. The process started in 2003 with a major study in Orange's six main E ...
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3.
Racing past the barriers: the success of the Apache motorcycle in India
Poonam Kumar and Prasad Narsimhan, ESOMAR, Annual Congress, Berlin, September 2007
With the help of innovative research, TVS, a leading two-wheeler company in India, moved beyond the conventional path of functional, technical and design superiority to build a deeper connection with ...
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4.
The push for holistic perspectives: from consumers to people
Ick-Sang Roh and Jay W. Shim, ESOMAR, Consumer Insights Conference, Milan, May 2007
Understanding consumer values is one of the most critical elements in any successful marketing strategy and planning. Considerations of price and quality matter for consumers, but, in many instances, ...
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136 times
5.
Heidi and the Bollyblog: the people-focused approach - an experiment
Ayobamidele Gnaedig and Alain Messerli, ESOMAR, Asia Pacific Conference, Kuala Lumpur, March 2007
The increasingly 'irrational' behaviour of consumers, their creativity when interacting with products, the context-led product usage and brand choices are developments which can simply no longer be ig ...
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6.
Connecting with people in a fragmenting world: expanding beyond consumerism
Murray Campbell, ESOMAR, Asia Pacific Conference, Kuala Lumpur, March 2007
This paper addresses one of the core roles of market research, that of a translator between the business objectives of clients and the needs of people, and demonstrates that it is increasingly importa ...
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374 times
7.
Value systems: demographics for the 21st century
Chrissie Wells and Mandy Atkin, Market Research Society, Annual Conference, 2007
Since the beginning of our industry one of our main pre-occupations has been with how to distinguish between individuals in meaningful ways. In a marketing context this means identifying types of peop ...
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8.
Can segmentation ever deliver the goods?
Kai Howaldt and Alan Mitchell, Market Leader, Spring 2007, Issue 36, pp.54-58
This article argues that most consumer segmentation research is of limited usefulness because it fails to provide a holistic picture of value to different users of the data, and proposes a more `joine ...
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257 times
9.
Methodological and Strategy Development Implications of Decision Segmentation
Thomas J. Reynolds, Journal of Advertising Research, Vol. 46, No. 4, Dec 2006, pp.445-461
The goal of customer segmentation, the cornerstone of strategy development, is to identify homogeneous groups of customers that will respond in a consistent way to changes in the marketing mix. Interp ...
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10.
What guests want from a hotel - using predictive research analytics optimising MyTravel's property portfolio
Sam Gardner, Tamsin Jenkins and Louise Holt, ESOMAR, Leisure Conference, Rome, November 2006
The paper describes how predictive research analytics has been used to optimise MyTravel's property portfolio, resulting in a redefined hierarchy of importance in terms of what guests want from a hote ...
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11.
Dynamic segmentation in the travel industry
Florian Bauer and Markus Orth, ESOMAR, Leisure Conference, Rome, November 2006
Even if consumers know what they want, they are often unable to select the product option that promises the highest expected utility, simply because their individual product conceptualization is incom ...
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104 times
12.
Colours personality segmentation
Silvio Pires de Paula and Sergio Beniamino, ESOMAR, Latin American Conference, Rio de Janeiro, October 2006
This paper approaches, in exploratory way, the use of a Segmentation system by Personality Features to understand the differences of behavior of the Brazilians regarding the acquisition of private pen ...
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13.
Greenhousing with caring consumers
Karina Meyer and Rony Rodrigues, ESOMAR, Qualitative Research, Athens, October 2006
This paper brings a new and interesting view of how to explore innovative ideas in early stages with consumers, making them powerful and even more relevant and avoiding future project fails. This meth ...
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14.
Ethnographic research and great storytelling
Laurent Favard, Ulrich von Hoermann and Bettina Staudenmaier, ESOMAR, Qualitative Research, Athens, October 2006
Based on a showcase in the automotive field, this paper shows how ethnography can provide detailed and rich profiles of consumer segments, which allow validating a segmentation-based typology. Alterna ...
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15.
Merging minds and matter - actionable segmentation powered by data fusion
Manjima Khandelwal, Shuchi Sethi, Daniel Jenkinson and Adam Murphy, ESOMAR, Annual Congress, London, September 2006
The paper through a case study will discuss an innovative segmentation approach that delivers actionable segmentation to marketers. It proposes segmenting consumers based on 'the cognitive mental proc ...
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16.
How can premium brands survive during an economic recession?
Karol Sapiro, Mara Pezzotti, Renata Stefaneli, Alan Grabowsky, Alex Gofman and Howard R. Moskowitz, ESOMAR, Latin America Conference, Buenos Aires, September 2005
The paper presents results of a fundamental work conducted across a wide range of Unilever products in Brazil to provide knowledge-based guidance for a multi-faceted CRM program. The paper shows the i ...
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17.
'It's as vital as the air that they breathe …'
Fidelma Price, Chrissie Wells and Julie Hindmarch, International Journal of Market Research, Vol. 47, No. 5, 2005, pp.487-500
With a relatively stagnant market, regulated to the point of no advertisements, SMA baby milk was hoping to increase its awareness of the sector. Through developing a segmentation approach to understa ...
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18.
Turning Insight Into Foresight: The Great Challenge
Malcolm Law, Market Research Society, Annual Conference, 2005
Argues that turning quantitative data into `insight’ is no longer enough: market researchers, especially in new product development, need `foresight’, the ability to predict future trends. A key compo ...
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19.
It's as vital as the air that they breathe…"
Fidelma Price, Market Research Society, Annual Conference, 2005
Describes a segmentation research study of the baby mik market for SMA Nutrition, and how it was used.
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36 times
20.
Research that drove the Metamorphosis of a Public Sector Organisation
Simon Strutt, Market Research Society, Annual Conference, 2005
Describes how a public sector charity organisation, ENCAMS (Environmental Campaigns) was turned round by innovative use of market research. Illustrates how with support from the top research can make ...
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29 times
21.
Hide n' seek. Driving disruption in skincare
Lyn McGregor and James Potocki, ESOMAR, Qualitative Research, Cannes, November 2004
This paper explores a major issue facing brands and organisations - the need to stimulate fresh thinking and prepare for tomorrow's market. The paper demonstrates how a creative research design involv ...
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65 times
22.
Women of Class C. Same class, different realities? Some implications for marketing research
Katia Freitas Benchimol, Andrea Andrea Costa and Nelsom Marangoni, ESOMAR, Latin America Conf, Mexico City, October 2004
This paper is evidence of the success of a client research company partnership, an efficient use of multivariate analysis, a creative system to define potential for social mobility and an innovative a ...
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23.
Segment optimization. An empirical comparison
Douglas L. MacLachlan and Michael G. Mulhern, ESOMAR, Marketing Conference, Warsaw, October 2004
A cornerstone of marketing theory is that segmentation can play a crucial role in any marketing strategy. The purpose of this paper is to offer an approach that integrates the subjective and objective ...
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24.
Building strong, better brands - Looking beyond the obvious! Integrating the crucial link in the framework
Sunando Das, ESOMAR, Marketing Conference, Warsaw, October 2004
The paper will establish the need and illustrate the advantages of an integrated brand architecture framework combining the advantages of linking overt benefits and underlying human needs / motivation ...
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98 times
25.
The art and science of consumer segmentation
Michaela Bergenthal and Mary Stewart-Hunter, Admap, October 2004, Issue 454, pp.65-68
This article by Mary Stewart-Hunter, OMD Europe, and Michaela Berganthal, Sony Electronics Europe, describe an ambitious project that aims to provide an actionable segmentation of the entire European ...
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272 times
26.
Product relevance as basis for market defragmentation and strategic decision making
Philip Bird and Jeroen Rietberg, ESOMAR, Annual Congress, Lisbon, Sept 2004
Fragmentation of consumer markets is a generally accepted phenomenon. Market segmentation models based on demographic features or lifestyle have become so complex that their value in the strategic dec ...
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27.
Forever Jung. Identifying consumer archetypes to help guide communications strategy
Raimund Schmolze, Giles Hedger and Leigh Morris, ESOMAR, Annual Congress, Lisbon, Sept 2004
This paper presents a new approach to consumer segmentation, in which the aim is to reveal archetypes rather than segments per se. We outline the limitations of conventional segmentation approaches, a ...
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107 times
28.
Hunting B2B technology innovations. Integrating analysis with Monte Carlo and time series benchmarks
R. Scott Evans and Anne P. Bartlett, ESOMAR, Annual Congress, Lisbon, Sept 2004
Developing innovative applications for existing data sources and techniques is the hallmark of good research organizations. Researchers and strategists optimize their investment in data and methodolog ...
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21 times
29.
Becoming cultural architects. How to drive the influence of research on company culture
Paul Buckley and Hilary Perkins, ESOMAR, Annual Congress, Lisbon, Sept 2004
Many client-side research groups seek to challenge and change the paradigms in which their business operates into more consumer-centric ones. This paper describes how a single global segmentation stud ...
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30.
Segmentation and consumer insight
Admap, September 2004, Issue 453, pp.17-18
In this introductory article to Admap’s focus on consumer segmentation, the author outlines the history and status of segmentation as a marketing technique. Criticisms are discussed and a useful shor ...
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