Industry issues: Respondent quality, conditioning, b...

 

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Paper
1.
Let's get ethical: dealing with socially desirable responding online
Professor Clive Nancarrow and Ian Brace, Market Research Society, Annual Conference, 2008
Because marketing researchers are focusing increasingly on the issues of corporate and consumer social responsibility and other ethical behaviour, there is a clear need to assess the possible impact o ...

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Read: 40 times
Paper
2.
Raising standards in online research
Robert I Tomei, WARC Online Exclusive, February 2008
Concerns about online research, which accounts for more than 40 per cent of all survey-related work in the US, continue to overshadow the global market research sector estimated to be worth $25bn in 2 ...

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Read: 99 times
Paper
3.
Mixed mode: the only 'fitness' regime?
Bill Blyth, International Journal of Market Research, Vol. 50, No. 2, 2008, pp.241-266
Increasing cost differentials between modes of data collection and countries are requiring users and practitioners to consider more cost-effective survey designs. Using a 'fitness for purpose' framewo ...

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Read: 48 times
Paper
4.
Respondent authenticity: a biometrical approach to authenticate panellists
Christoph Irmer and Bernd Wachter, ESOMAR, Panel Research, Orlando, October 2007
This paper, by Christoph Irmer, ODC Services and Bernd Wachter, Psyma Group, discusses the problem of checking whether a respondent is really the person who was invited by email to participate in a su ...

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Read: 9 times
Paper
5.
Client-managed proprietary online panels: a John Deere case study
Bryan Dorsey, ESOMAR, Panel Research, Orlando, October 2007
This case study describes the internal process of client-managed proprietary online panels. Based on the experiences within John Deere, the topics addressed in this paper include: the initial motivat ...

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Read: 20 times
Paper
6.
Duplication & multi-source online panel recruitment: real quality differences or idle rumours?
Kristof de Wulf and Sam Berteloot, ESOMAR, Panel Research, Orlando, October 2007
This paper By Kristof De Wulf and Sam Berteloot, of XL Online Panels, Belgium, discusses the question of whether or not the recruitment method for access panel members, as well as panel duplication (i ...

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Read: 15 times
Paper
7.
Panel satisfaction index. Quality target for online access panels owners?
Laetitia Sassinot-Uny and Andera Gadeib, ESOMAR, Panel Research, Orlando, October 2007
This paper, by Laetitia Sassinot-Uny and Andera Gadeib, of Dialego AG, Germany, discusses how best to measure the level of satisfaction of panelists, and then sets out a number of ways in which these ...

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Read: 19 times
Paper
8.
Are panelists employees or respondents? Social versus economic exchange
Eric Taylor, ESOMAR, Panel Research, Orlando, October 2007
Discussions of online survey methods frequently invoke the label 'professional respondents', painting online survey panelists as mostly self-interested and incentive-maximising, and indifferent to res ...

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Read: 13 times
Paper
9.
Great results from ambiguous sources - cleaning internet panel data
Theo Downes-Le Guin, Joanne Mechling and Reg Baker, ESOMAR, Panel Research, Barcelona, November 2006
Rapidly increasing reliance on Internet panels as a sample source has led to data quality problems. Validation and data cleaning procedures common from telephone and in-person interviewing have not ke ...

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Read: 13 times
Paper
10.
Ensuring data integrity for business decisions - an in-depth analysis of the components that affect data quality
David Day, Ralph Risk, Jenny Koo and Birgi Martin, ESOMAR, Panel Research, Barcelona, November 2006
While online panels can reduce the cost and time it takes to undertake research, there is often little understanding of how the quality of the panel affects data integrity and importantly the ability ...

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Read: 9 times
Paper
11.
Web 2.0 and panels - the shift from lectures to conversations
Mike Cooke and Nick Buckley, ESOMAR, Panel Research, Barcelona, November 2006
Web 2.0 refers to the new generation of tools and services on the web which allow private individuals to publish and collaborate in ways previously available only to corporations with serious budgets, ...

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Read: 47 times
Paper
12.
Building online multi-cultural opinion communities - the next level of panel research?
Adriana Rocha and Claudia Feler, ESOMAR, Panel Research, Barcelona, November 2006
This paper addresses the differences between online panels and online opinion communities. Is an online opinion community the next level of an online research panel?

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Read: 18 times
Paper
13.
The effects of panel recruitment and management on research results - a study across 19 online panels
Ted Vonk, Robert van Ossenbruggen and Pieter Willems, ESOMAR, Panel Research, Barcelona, November 2006
This paper provides outcomes from an empirical study across 19 online panels that has been conducted during April and May of 2006. The underlying methodology and the outcomes of the study will be pres ...

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Read: 21 times
Paper
14.
Benefits and challenges of multi-sourcing - understanding differences between sample sources
Olivier de Gaudemar, ESOMAR, Panel Research, Barcelona, November 2006
Multi-sourcing, or using multiple sample providers to recruit respondents into a single survey, is becoming a necessity for large research agencies and panel companies alike. The paper discusses the r ...

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Read: 20 times
Paper
15.
Attitudinal differences - comparing people who belong to multiple vs. single panels
Dimitrio Casdas, Brian Fine and Con Menictas, ESOMAR, Panel Research, Barcelona, November 2006
This paper addresses the representativeness of panellists who are in multiple panels as compared to those in one or a limited number of panels. In assessing data received from respondents on only one, ...

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Read: 8 times
Paper
16.
Assessing individual respondents' quality - an innovative scoring system
Christian Loeb and Adriane Hartmann, ESOMAR, Panel Research, Barcelona, November 2006
This paper introduces a new method to assess respondent quality before inviting them to clients' surveys. Respondents complete a mock concept test that measures behavioural variables and aggregates th ...

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Read: 9 times
Paper
17.
The effect of conditioning when re-interviewing - a pan-European study
Trixie Cartwright and Clive Nancarrow, ESOMAR, Panel Research, Barcelona, November 2006
A typology of panel conditioning effects and an empirical study examining the phenomenon are presented. The experiment on panel conditioning using a typical tracking study questionnaire shows that hig ...

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Read: 8 times


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