Ethics and professional standards: Data protection, ...

 

The paper reviews various ways in which security breaches occur and suggests ways to prevent them. It addresses crime on the Internet, specifically phishing and spyware, and considers what could happe ...

Adam Phillips appeals for increased transparency by the industry in the way that it polices itself, in order to protect its self-regulatory status. This is an increasingly important issue for an indus ...

This paper initiates a discussion about respondent anonymity. Both from the side of the consumer as well as from the client, there are reasons to give the removal of anonymity from respondents some se ...

This study provides the ‘algebra of the consumer’s mind’ regarding what the consumer wants different types of professionals and companies to know about them. We look at the relevance of different insi ...

This study of advertising of the Data Protection Act is introduced by describing the considerable amount of personal information held by various agencies such as TV Licensing, Post Office Change of Ad ...

This paper outlines the concerns relating to the issue of privacy, especially with the growth of the on-line community. The author warns that if legislation is too restrictive the internet will not f ...

John Kelly, president of ESOMAR, writes a wide-ranging article on the key issues affecting the market research industry and outlines his vision for the future. In his introduction he discusses the tr ...

As the internet and e business have exploded, so too have concerns over marketers' collections of individual consumer data. Who's using technology such as cookies or web bugs to gather what informati ...

This paper examines the growing need for electronic data security measures to be put in place in market research organisations. It uses research available in the United Kingdom on private companies an ...

This paper examines the issue of online privacy in marketing and market research within Europe and the United States. Both legal and moral rights are examined. Personal, corporate and business associa ...

A new Guideline issued by ESOMAR covering research using the Internet. Key principles are: respondent co-operation must be voluntary and respondents dealt with honestly (as with all research); the ide ...

This paper argues that the quality of marketing research will be affected in the long term by how successfully the industry is able to implement industry codes of conduct, in particular the revised MR ...

At the ARF Symposium on Internet/Online Research (May 13–16, 1998, San Antonio, Texas) over sixty leading research industry professionals concluded 3 days of meetings by releasing a public statement w ...

Currently, there are few owners but many challengers for dominance in cyberspace. Increasingly, there is commercial pressure to justify Internet investment and establish the effectiveness of the Web a ...

Explains data protection legislation in Europe and its impact on market research: 1) the common themes underlying existing national privacy or date protection laws; 2) their impact on the conduct of o ...

This article is based on a presentation given at the ESOMAR Seminar on 'Information Technology: how can research keep up with the pace of change?' In his address the author covered a legal topic of cr ...

This short note emphasises the importance of protecting personally identifiable information (PII) in all research to shield respondents, guarantee the confidentiality of the information they provide, ...

The authors explore the extent to which concerns about privacy and confidentiality affect people’s participation in surveys, in particular the largest US survey, the decennial census. Three separate t ...

Outlines the possible implications of the November 2002 USA state and congressional elections on the survey research industry. Though few specifics are know at this stage, it is possible that one effe ...

This brief paper points out that in the USA survey research calls to cellular phones may be in violation of federal law. It goes on to discuss the implications of this, including methods of identifyin ...

Describes the Safe Harbour Program, a voluntary response to data privacy concerns and legislation, and in particular to the questions of data transfer between the USA and the EU. Program provisions ar ...

The author notes that sales-related activities are restricted by US privacy legislation, and that efforts are sometimes made to obtain exemption for survey research. This can be risky however since le ...

The author suggests that with the growth of privacy legislation, research agencies and others should consider appointing a privacy officer (or compliance manager) to ensure that the organisation is op ...

A summary review of current debates and concerns in the area of privacy legislation and the information needs of society and of the research industry. Discusses in particular ‘do-not-call’ legislation ...

The authors define ‘push’ and ‘pull’ elements in the increasing use of internet-based qualitative research. The pull factors include clients’ demands for faster turn-round and low cost, whilst the pus ...

In the context of privacy law, the article explores the increasing and significant importance of the debate between ‘opt out’ (consumers can state their preference not to be contacted for certain purp ...

A review of current USA state and federal legislation having implications for survey data collection. In recent years there has been a dramatic increase in the number of bills introduced that could af ...

A brief resume of the implications for the USA of the 1998 European data protection directive (95/46/EU). The USA does not have data privacy laws covering all the EU requirements, but a definition of ...

The issue of internet privacy has become the focus of (USA) legislative activity. This brief article outlines the Federal Trade Commission's response, including a series of best practice recommendatio ...

A brief overview of the tensions between increasing public and legislative concern about unsolicited telephone calls, personal data use, internet privacy etc, and the need of researchers for data in ...