Qualitative:
Specific uses, examples
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1.
Who's eaten my porridge? Discovering brand image differences
Neil McPhee and Graeme Chrystal, ESOMAR, Healthcare Conference, Rome, February 2008
This paper demonstrates the contribution of advanced qualitative research to the identification and exploration of non-rational responses and decision-making in the ethical and OTC fields of pharmaceu ...
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2.
Selling Islamic finance to Mr. Smith: an exercise in collaboration to achieve real ROI
Kalika Tripathi and Dipen Mehta, ESOMAR, Qualitative Research, Paris, November 2007
In an environment of increasing product parity, the need to innovate has become critical. The key input for innovation is robust and insightful data from customers. Given this scenario, there are a nu ...
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3.
Forum - Ethnography within consumer research: a critical case study of Consumer Film Festivals
Lorne McMillan and Brenda Ng, International Journal of Market Research, Vol. 49, No. 6, 2007, pp.707-714
This paper describes an ethnographic research study conducted for Microsoft's Gaming Division across seven countries, among teens and young adults who play PC and console video games. Both the researc ...
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4.
Forum - Going underground: how ethnography helped the Tube tunnel to the heart of its brand
Ian Pring, International Journal of Market Research, Vol. 49, No. 6, 2007, pp.693-705
This paper describes an ethnographic study of customers' experiences of travelling on the London Underground. The research was applied to help identify why there was an apparent perception gap between ...
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33 times
5.
Youth tales: aspirations in Cameroon, Ghana and Nigeria, told in comics
Maslina M. Mokhtar and Avijit Das, ESOMAR, Qualitative Research, Athens, October 2006
The purpose of this research, other than the findings of the report, is to explore popular narrative media and structure, both in terms of structure, contents and themes and evolve a methodology by wh ...
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23 times
6.
The complex customer: applying qualitative methods in automotive NPD
Michael Francesco Alioto and Deana Gillespie, ESOMAR, Qualitative Research, Athens, October 2006
This paper illustrates how one Asian automotive manufacturer applied an innovative qualitative research approach utilizing several methods from a number of disciplines across multiple dimensions to ga ...
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7.
Coming to terms with emotion
Ute Rademacher and Kay-Volker Koschel, ESOMAR, Qualitative Research, Athens, October 2006
This paper addresses the question of how to capture emotions in qualitative research. The authors present a new method on how to tackle emotions, using the 'Emoti*Scape' tool which is based on a list ...
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8.
From inspiration to the shopping cart: qualitative at the heart of NPD
Anjali Puri and Shashikala Raj, ESOMAR, Qualitative Research, Athens, October 2006
Against a backdrop of today’s saturated marketing environment, Puri and Raj describe launching new products in India. The success of Aruba rum rested on ‘unearthing the insight’ that hidden in the pe ...
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9.
People insights at the fuzzy front of innovation
Lucile Rameckers and Stefanie Un, ESOMAR, Qualitative Research, Barcelona, November 2005
For human centric innovation, it is important to understand people in their everyday life context and anticipate this in developing and creating solutions. Therefore, it is necessary to involve people ...
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10.
A new qualitative approach in concept development
Stefanie Güntzel and Ute Rademacher, ESOMAR, Qualitative Research, Barcelona, November 2005
Common market research approaches - regardless whether by qualitative or by quantitative means - usually assess more or less finalised concepts of new products and services. Potential consumers and ta ...
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11.
Hands-on innovation
Annette Mathers, ESOMAR, Qualitative Research, Barcelona, November 2005
There is greater pressure today than ever to come up with new product innovations faster than the competition, yet the hurdles marketeers must go through to minimise risk have, if anything, increased. ...
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12.
Getting doctors to spill their guts
Patricia Sabena, Nicole Sabena Feagin and Robert Tse, ESOMAR, Qualitative Research, Barcelona, November 2005
Qualitative research projects targeted as physicians often produce comparatively unsatisfactory results, particularly when it comes to reaching an understanding of what drives doctors in their treatme ...
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12 times
13.
DecisionWatch UK
Stephen Phillips and Fiona Blades, Market Research Society, Annual Conference, 2005
This paper outlines a new approach to investigating and understanding the impact of word-of-mouth on purchases. The methodology has confirmed the power of word-of-mouth but more importantly has identi ...
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31 times
14.
Teenage sex at the margins
Jon Cohen, Market Research Society, Annual Conference, 2005
Describes a research project for the Department of Health and COI to explore the lives of marginalised teenagers and their attitudes to sex, condoms and teenage pregnancy. Includes: background statist ...
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9 times
15.
Qualitative research companies as active partners in concept and product development processes
Eva Hultman and Fredrik Winell, ESOMAR, Qualitative Research, Cannes, November 2004
This paper is based on a project carried out in 2003 in which a new way of working more closely with qualitative research in early phases of product development was introduced by Amarillo Research & C ...
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21 times
16.
Hide n' seek. Driving disruption in skincare
Lyn McGregor and James Potocki, ESOMAR, Qualitative Research, Cannes, November 2004
This paper explores a major issue facing brands and organisations - the need to stimulate fresh thinking and prepare for tomorrow's market. The paper demonstrates how a creative research design involv ...
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65 times
17.
Using customer-based ideation to drive new product development
Jim Thomas and Mark Silverberg, ESOMAR, Qualitative Research, Cannes, November 2004
This paper demonstrates how companies charged with new product development can use an effective, low-cost, qualitative market research methodology to drive the development of new, market-driven produc ...
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18.
Partners in innovation. A case study exploring the client supplier success with a online forum
Laurie Thompson, Mike Gadd and Rachelle Deshaies, ESOMAR, Qualitative Research, Cannes, November 2004
This paper addresses innovative online qualitative research with pharmacists across Canada. The paper explores why innovation is crucial to business success and how companies can work together to fost ...
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14 times
19.
Pragmatism at light speed at light cost
Oliver Horn and Sandrine Monnier-McClure, ESOMAR, Qualitative Research, Cannes, November 2004
This paper describes how qualitative research helped Beringer Blass Wine Estates develop its Australian Wine Regional portfolio offer in the United Kingdom. It takes readers through the project journe ...
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20.
Toys, totems and telegraph poles. Researching real consumer drivers in the telecoms market
Neil McPhee, ESOMAR, Telecoms Conference, Brussels, November 2004
The mobile telecoms market place is relatively new, very large and considered of major importance to economies across the world. However, marketing and sensitive research have not yet been embraced by ...
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58 times
21.
Tracking societal values. Qualitative research as a basis for governmental marketing
Jochum Stienstra and Gerard Bartels, ESOMAR, Responsible Marketing, Berlin, May 2004
Ever more frequently, governments use marketing techniques in order to influence public opinion and public behaviour. To be able to make effective strategies, insight in the public perception of the i ...
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22.
Asking consumers what they want when they don't know the answer
Ben Lovejoy, ESOMAR, Consumer Insight Conference, Vienna, April 2004
This paper argues that new product development research requires a very different approach where the technology being tested involves a change in mindset. It uses the example of a concept test for a n ...
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23.
Doctors Eat Ice Cream Too - Unlocking Emotions in the New Healthcare
Guy Spencer and Richard Gilmore, Market Research Society, Annual Conference, 2004
In the healthcare market pressures are beginning to force change, driven by two key influences. 1 . Prescription medicines in the same therapeutic classes are becoming more and more difficult to diffe ...
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36 times
24.
Mirror, mirror on the wall - are we the same for all?
Debraj Dasgupta and Sharmila Singh, ESOMAR, Global Healthcare, Paris, February 2004
This paper presents the results of a qualitative research study among diabetic patients that identifies distinct patient clusters based on existing attitudes and prevalent mindsets. Based on subsequen ...
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15 times
25.
360° insight for new brand development
Ben Wood, ESOMAR, Qualitative Research, Venice, November 2003
Traditional research rarely fuels the creative brand development process. At its best it evaluates and optimises. At its worst it kills ideas. This paper describes how fresh sources of insight can hel ...
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42 times
26.
Research for innovation
Lucile Rameckers and Monica Bueno, ESOMAR, Qualitative Research, Venice, November 2003
Philips Design is a global community of professionals, focused on delivering competitive value to its clients through design, and striving for innovation in both design services and in the solutions o ...
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27.
The pursuit of luxury -bling-bling vs. savoir faire
Alexander Maule and Steve Hales, ESOMAR, Qualitative Research, Venice, November 2003
Understanding trends in youth markets is challenging due to the dynamism and fluidity of consumer attitudes. This paper aims to outline how a bricolage approach using creative methodologies can help u ...
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28.
Turning Existing Technologies into New Products
Jason Zolov, Ilana Drucker, Boaz Mourad and Stacey Matthias, ESOMAR, Consumer insights conference, Madrid, April 2003
The paper presents a unique four-phased research approach for utilizing consumer insights to help determine how existing technologies can be transformed into new product offerings. Designers of techno ...
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29.
Brainsqueeze
Jane Gould, ESOMAR, Consumer insights conference, Madrid, April 2003
BRAINSqueeze is a rare client-side case study that went on to have real and effective business implications, influencing on-air, on-line, programming and marketing decisions. The findings provided a u ...
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30.
Picture This!
Delphine du Crest and Shari Donnenfeld, ESOMAR, Consumer insights conference, Madrid, April 2003
This paper is a summary of findings from a photo study conducted among 450 kids aged 8 and 11 years from nine European countries: United Kingdom, Germany, Spain, France, Italy, Netherlands, Sweden, De ...
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