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1.
The online research bandwagon rolls on
Roderick White, Admap, May 2008, Issue 494, pp.22-23
This article provides an introduction to Admap's report on online research. Online has reached 40% of research spending in the US, and about a third of that in Europe; elsewhere on-line growth is more ...
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241 times
2.
The quest for online quality research: Australian 'best practice'
Travyn Rhall and Brian Fine, ESOMAR, Asia Pacific Conference, Singapore, April 2008
Australia has been one of the countries at the forefront of the development of online research, and the industry estimates that at 30% of quantitative research, online is the dominant research methodo ...
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3.
Forum - Asking the age question in mail and online surveys
Benjamin Healey and Philip Gendall, International Journal of Market Research, Vol. 50, No. 3, 2008, pp.309-317
Three versions of a question for establishing the age of respondents were tested in two surveys. All three questions had very low non-response rates; however, asking 'How old are you?' in a mail surve ...
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4.
Mixed mode: the only 'fitness' regime?
Bill Blyth, International Journal of Market Research, Vol. 50, No. 2, 2008, pp.241-266
Increasing cost differentials between modes of data collection and countries are requiring users and practitioners to consider more cost-effective survey designs. Using a 'fitness for purpose' framewo ...
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5.
China's online research boom
Shaun Griffin, Admap, China supplement, February 2008, pp.16-17
This article discusses the issues raised by doing online research in China. Online research has grown rapidly in the main population centres, but mostly through foreign companies; local manufacturers ...
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70 times
6.
Online panels are unsustainable: online communities are the future - a BBC World Service case study
Pete Comley and Matilda Andersson, ESOMAR, Panel Research, Orlando, October 2007
This paper, by Pete Comely of Virtual Surveys and Kelly Shepherd, of the BBC, discusses why the current model of online panels is unsustainable in the current Web 2.0, participatory world. It contends ...
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35 times
7.
Market measurement: the next frontier for panel research
Mike Cooke, Nick Watkins and Corrine Moy, ESOMAR, Panel Research, Orlando, October 2007
This paper presents a case study of how GfK NOP is working to move one of the UK's major market measurement studies online. The Financial Research Survey (FRS) has been the definitive study for measur ...
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8.
The superiority of panel research: a fast-food choice modelling case study
Brian Fine, Con Menictas and Edward Wei, ESOMAR, Panel Research, Orlando, October 2007
This paper, by Brian Fine, Con Menictas and Edward Wei, AMR Interactive Australia presents a nationwide price optimisation study for a fast-food company's menu in the country. It demonstrates the bene ...
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9.
Improving panel sampling: embedding propensity scores and response behavior in sampling frames
Lennart Huizing, Robert van Ossenbruggen, Martin Muller, Clasine van der Wal, Gerty J.L.M. Lensvelt-Mulders and Marianne Hubregtse, ESOMAR, Panel Research, Orlando, October 2007
This paper argues that sampling methods should take individual response inclination into account, because this varies between panel members. Response inclination sampling thus can yield intrinsically ...
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10.
Moving tracking studies on-line: experiences gained when using fully automated procedures
Fredrik Nauckhoff, Fredrik Östgren and Bo Mattsson, ESOMAR, Panel Research, Orlando, October 2007
For some time, market research companies have been focusing on collecting data and presenting it, instead of analysing the data so that clients can benefit from it. This process can be partially attri ...
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11.
Viable online research in a country with low internet penetration: the case of Greece
Katerina Sergi and Hellas Saltavarea, ESOMAR, Panel Research, Orlando, October 2007
This paper, by Katerina Sergi and Hellas Saltavarea, of The Hellenic Research House, Greece, discusses how best to undertake online research in countries with low internet penetration. Using the examp ...
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12.
Six degrees of online quality
Jon Briggs and Mark Walton, ESOMAR, Panel Research, Orlando, October 2007
Some panels are good and some are not so good, but there is no such thing as the perfect panel, as if there were, it wouldn't have real people with real conversations. This paper, by Mark Walton, TNS, ...
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13.
Faster and cheaper: do we really need proper research any more?
Matt Burn and Jerry Thomas, ESOMAR, Annual Congress, Berlin, September 2007
This paper describes the results of two studies conducted by ICM Research and MSTS into methodological issues related to online access panels. The first study reports a survey of research buyers to un ...
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12 times
14.
Maximizing respondent engagement: the use of rich media
Jennifer Reid, Monique Morden and Angus Reid, ESOMAR, Annual Congress, Berlin, September 2007
This paper outlines the results of a quantitative study using a split sample design to demonstrate increased respondent engagement and better data quality from Fusion surveys (online surveys incorpora ...
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28 times
15.
Truth in measurement: comparing web-based interviewing techniques
Randall Thomas, Mick P. Couper, John Bremer and George Terhanian, ESOMAR, Annual Congress, Berlin, September 2007
This paper reviews a number of studies that have examined visual, interactive tasks in online surveys in comparison to other verbal, and less interactive, alternatives. In many cases, while the respon ...
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16.
Online access panels and tracking research: the conditioning issue
Clive Nancarrow and Trixie Cartwright, International Journal of Market Research, Vol. 49, No. 5, 2007, pp.573-594
In this article, Clive Nancarrow, Bristol Business School and Trixie Cartwright, TNS Global Interactive review and assess past evidence on panel respondent conditioning, and examine conditioning issue ...
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17.
The Future of Online Market Research
William E. Lipner, Journal of Advertising Research, Vol. 47, No. 2, June 2007, pp.142-146
As new online technologies open doors to new opportunities in market research, the research industry must take care to uphold the integrity of its work in the online and mobile media space. This artic ...
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18.
Gaining synergy through multi-method research - a Nokia Trends case study
Iván Casas, Gonzalo Peńa and Calixto Pérez-Galán, ESOMAR, Panel Research, Barcelona, November 2006
This paper analyzes the combination of online panel surveys and face to face (using mobile devices) fieldwork methodologies. The Nokia Trends Study and a concurrent Online Panel Survey study were util ...
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19.
Social class and life style differences between modes of data collection
Niels Schillewaert, Annelies Verhaeghe, Kristof De Wulf and Bert Weijters, ESOMAR, Panel Research, Barcelona, November 2006
This paper assesses the external validity of research results from an online internet panel compared to mail, telephone and paper and pencil samples. Social class, product consumption and usage as wel ...
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20.
It's the culture, stupid! A cross-cultural comparison of data collection methods
Bart Wichers and Evelien Zengerink, ESOMAR, Panel Research, Barcelona, November 2006
A lot of research has been conducted regarding mode effects caused by social desirable response behavior and response style effects. New developments in market research have resulted in an increasing ...
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21.
Developing reliable online polls
Nick Sparrow, International Journal of Market Research, Vol. 48, No. 6, 2006, pp.659-680
Based on their success at predicting the outcome of elections, opinion polls are used by the media, government and the political parties to measure public attitudes to a very wide range of other issue ...
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22.
The shift to on-line research - managing and taking advantage of it
Brian Fine, Steven Davies and Jim Alexander, ESOMAR, Asia-Pacific Conference, Mumbai, March 2006
This paper sets out the benefits and disadvantages of using online as a research methodology. Rigorous processes and quality controls are necessary in setting up good online research: clients need rel ...
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31 times
23.
Comparing data from online and face-to-face surveys
Bobby Duffy, George Terhanian, John Bremer and Kate Smith, International Journal of Market Research, Vol. 47, No. 6, 2005, pp.615-639
This paper explores some of the issues surrounding the use of internet-based methodologies, in particular the extent to which data from an online survey can be matched to data from a face-to-face surv ...
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24.
Conducting representative online research - a summary of five years of learnings
Mads Stenbjerre and Jens N. Laugesen, ESOMAR, Conference on Panel Research, Budapest, April 2005
Conducting representative online market research requires three preconditions: high internet penetration among the survey population; a reliable sampling frame (e.g., an access panel); valid sampling ...
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25.
The relevance of quality standards for international online access panels
A.J. Olivier, ESOMAR, Conference on Panel Research, Budapest, April 2005
Early initiatives of many industry bodies (ESOMAR, MRS, ADM, SYNTEC, MOA) have proactively taken initiatives to formulate guidelines for online research. However, as the industry was then still learn ...
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26.
Online = research nirvana?
Chris Stevens, Tara Jethwani and Delphine Renaud, ESOMAR, Conference on Panel Research, Budapest, April 2005
Whilst online panels can bring significant benefits to research in terms of time, cost, access to complex target groups and the flexibility to use multimedia (amongst others), there is a need to ensur ...
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27.
Comparing response distributions of offline and online data collection methods
Pascale Meulemeester and Niels Schillewaert, International Journal of Market Research, Vol. 47, No. 2, 2005, pp.163-178
This study reports the findings of a comparison between traditional and online data collection methods. Respondents were recruited in four different ways, namely from an online opt-in panel, via websi ...
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28.
Online focus groups: an in-depth comparison of computer-mediated and conventional focus group discussions
Fraser J.M. Reid and Donna J. Reid, International Journal of Market Research, Vol. 47, No. 2, 2005, pp.131-162
This study compares face-to-face (FTF) focus groups with focus groups conducted via computer-mediated communication (CMC), using a range of outcome, process and subjective measures. Sixteen groups of ...
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29.
Is it the nation that speaks or are we listening to geeks?
Chris Stevens, Dale Smith and David Walker, ESOMAR, Annual Congress, Lisbon, Sept 2004
Internet research affords the possibility of conducting real-time research at lower costs. This can be used to develop insights and test hypotheses. Whilst technically this may be true, we need to und ...
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30.
A comparison of response characteristics from web and telephone surveys
Darin Klein, Catherine A. Roster, Gerald Albaum and Robert Rogers, International Journal of Market Research, Vol. 46, No. 3, 2004, pp.359-373
Increasingly, web surveys are being used to supplement telephone survey data and some predict internet methods will one day replace telephone interviews as the primary method for surveying general pop ...
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