Data collection methods:
Database use
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1.
From consumer connection to insight: a Nestlé case study
Malgorzata Blachowska, ESOMAR, Consumer Insights Conference, Milan, May 2007
This paper describes the cross-functional team project, which was aimed to reconstruct consumer insights for building relevant and effective communication for children in the ice-cream category in Pol ...
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112 times
2.
Loyalty card databases - revolutionary analysis in shopper behaviour
Matthieu Jolly and Laurent Battais, ESOMAR, Retail Conference, Valencia, February 2007
The paper describes how the development of store loyalty programmes enabled the emergence of a new kind of data allowing analysis of consumer behaviour at the point of sale. This information is of cou ...
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147 times
3.
How to be a customer champion: turning insight into action
Martin Hayward, Market Leader, Autumn 2006, Issue 34, pp.30-31
This paper argues that the speed with which consumer insights and information can now be fed back to managements are now much faster than they used to be, even on a daily basis, but that this has not ...
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44 times
4.
Online panels require expertise and knowledge far beyond the traditional market research skill set - a case study of the InkJet online panel
Chris Whittle and Alexander Braun, ESOMAR, Conference on Panel Research, Budapest, April 2005
This paper details how online panels require input from many disciplines outside normal market research practice and, most interestingly, involves what, to many, is the antithesis of market research, ...
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17 times
5.
Generating Scoring Models with Auxilary Target Variables and Data Bridging
Johannes Ruthland and Wendy Gersten, ESOMAR, Consumer insights conference, Madrid, April 2003
The authors present an innovative way to deal with a frequent practical problem in CRM and direct marketing projects: the lack of cases with known target behavior. Usually, this makes learning scoring ...
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18 times
6.
'Dirty data' and customer feedback applications
Jeffrey W. Manning, Market Research Society, Annual Conference, 2003
This is a practical paper which presents a model for better use of existing customer feedback data, or 'dirty data', within organizations, rather than sole reliance external research and purchased mod ...
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19 times
7.
Never Work With Children or Graduates? BMRB's Class of 2001 Demonstrate Insight to Action
Andrew Parnell, Farid Jeeawody and Madeleine Capron, Market Research Society, Annual Conference, 2002
Describes work undertaken as part of the graduate trainee scheme at BMRB International. Segmentation work was carried out on Youth TGI data (of some 4000 respondents). Six clusters were developed and ...
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8.
The Future of Market Research in a Do-It-Yourself Age
Catherine Munro and Stuart Green, Market Research Society, Annual Conference, 2002
The paper notes the extent and nature of 'do-it-yourself' (DIY) research, where part or all of the work is undertaken by the client company, without the use of specialist or full-service research agen ...
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13 times
9.
The Next Generation of Database Marketing
Scott D. Schroeder and Chris Wilson, Advertising Research Foundation, Customer Relationship Management, November 2001, pp.25-33
Simmons Market Research and Looking Glass have taken a truly innovative step which has produced the next generation of powerful database marketing. Together, they have married two worlds - consumer ma ...
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53 times
10.
Beyond data gathering
Laurent Flores and Rex Briggs, ESOMAR, Marketing Transformation Congress, Rome, Sept 2001, pp.169-191
The authors of this paper argue that the rise of new technologies such as databases and the Internet offer both new challenges and opportunities to the market research industry. At a time when CRM is ...
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11.
Linking Market Research Techniques to Database Marketing to Assist Customer Retention
Charles Moore, Advertising Research Foundation, Database Marketing and IMC, October 1998
This paper looks at how the relationship between the U.K. market research and database marketing industry has evolved over the last decade, the problems encountered and opportunities for both industri ...
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21 times
12.
An approach to fusing market research with database marketing
Barry Leventhal, International Journal of Market Research, Vol. 39, No. 4, 1997
This paper discusses the ways in which market researchers can work with databases within the guidelines set by The Market Research Society whereby respondent confidentiality must be maintained. It des ...
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17 times
13.
Integrity Mining
Ken Sebastian and Cynthia D. Swain, Advertising Research Foundation, Leading Edge Research Technologies, October 1997
Databases contain missing, incorrect, and noisy data. It is crucial to clean up a database as much as possible before extracting decision making information from it. The paper describes three examples ...
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14.
Data warehousing. The frontier of business intelligence
Edward O'Hara, ESOMAR, Marketing Research, Edinburgh, September 1997
This paper is a short summary of the major findings of a study based upon sixty-two case studies of organizations that have successful data warehouses in use at their sites. The in-person interviews t ...
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15.
Data warehousing devours customer market research. The telecommunications industry as an example
Johannes Adler, ESOMAR, Business-to-Business Marketing, Vienna, April 1997
The institutes are leaving it to companies' market research teams to tailor methods of market research on consumers to business-to-business market research. These attempts often miss the mark. As a re ...
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7 times
16.
The user information system. Its concept and practical use.
Michael Jambu, ESOMAR, Congress, Instanbul, September 1996
This paper describes a new approach to data warehousing, in focusing the data warehousing solutions on the every day needs of data end-users. This new approach is called User Information System to sho ...
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17.
Non-Conscious Processes and Semantic Image Profiling
Andrew Hill, International Journal of Market Research, Vol. 35, No. 4, 1993
Market research, in particular that part which seeks to establish the perceptions, judgements and emotional reactions the consumer displays in respect of products, may benefit from consideration of a ...
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6 times
18.
Using IT to Enhance the Role of Market Research
Patrick Whitten, International Journal of Market Research, Vol. 33, No. 2, 1991
Argues that market research has failed and is still failing to be recognised as a useful contributor to strategic planning, and that making better use of information technology (IT) could help overcom ...
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3 times
19.
In response to Ansell, Harrison and Archibald on survival analysis and lifestyle segmentation
Adam Lindgreen and Peter Frederiksen, Market Research Abstract from: Marketing Intelligence & Planning, Vol 25, No 5, 2007, pp 417-420, , (full text not available on WARC.com)
This article is a response to the Ansell, Harrison and Archibald paper ‘Identifying cross-selling opportunities, using lifestyle segmentation and survival analysis’, published in Marketing Intelligenc ...
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20.
Identifying cross-selling opportunities, using lifestyle segmentation and survival analysis
Jake Ansell, Tina Harrison and Tom Archibald, Market Research Abstract from: Marketing Intelligence & Planning, Vol 25, No 4, 2007, pp 394-410, , (full text not available on WARC.com)
Basing its findings on a 10,000+ database of behavioural and demographic data describing the UK customers of a major international insurance company, the paper demonstrates the successful use of lifes ...
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21.
A new approach to customer targeting under conditions of information shortage
You-Ping Yu and Shu-Qin Cai, Market Research Abstract from: Marketing Intelligence & Planning, Vol 25, No 4, 2007, pp 343-359, , (full text not available on WARC.com)
Introduces a new conceptual framework, the customer targeting funnel model, to address customer access when there is limited information in the relevant customer database. Means of identifying those m ...
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22.
Measuring Long-term Effects in Marketing
Gregg Ambach and Mike Hess, Market Research Abstract from: Marketing Research, Volume 12, No 2, Summer 2000, (full text not available on WARC.com)
An assessment of the value of large-scale transaction-level databases such as frequent shopper/loyalty databases and internet databases storing click-through and time spent information, etc. It is sug ...
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