Analysis methods:
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1.
From consumer connection to insight: a Nestlé case study
Malgorzata Blachowska, ESOMAR, Consumer Insights Conference, Milan, May 2007
This paper describes the cross-functional team project, which was aimed to reconstruct consumer insights for building relevant and effective communication for children in the ice-cream category in Pol ...
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2.
Beyond the obvious: Freud and the wreckage of verbatims
Luigi Toiati, ESOMAR, Consumer Insights Conference, Milan, May 2007
This presentation demonstrates how a tool that is as obvious as it is indispensable in the work of the researcher for gathering insights - verbatims - has a much greater potential than its often shodd ...
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3.
The case of the elusive insight: lessons from the greatest researcher of them all
Achala Srivatsa, Anjali Puri and Shashikala Raj, ESOMAR, Consumer Insights Conference, Milan, May 2007
Detective fiction offers a powerful framework for researchers to borrow from, not just as a source of inspiration but also as a way of thinking about our role as 'problem solvers', a reminder of the e ...
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4.
Cracking the code: what customers say, in their own words
Tim Macer, Mark Pearson and Fabrizio Sebastiani, Market Research Society, Annual Conference, 2007
This paper describes how Egg developed a novel software solution for the automatic analysis of the many thousands of verbatim comments collected through event and customer experience surveys conducted ...
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236 times
5.
In defence of words
William Landell Mills, Admap, December 2006, Issue 478, pp.48-50
William Landell Mills, head of qualitative research at arnold&bolinbroke, thinks that most research undervalues, and even ignores, what people actually say. He argues that the words people use when de ...
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6.
Consumer insights, consumer outsights
Steve Williams, Admap, December 2006, Issue 478, pp.42-44
Steve Williams, who runs Stratosphere, a strategic planning and research consultancy, muses on what consumers can tell us and what they cannot. He explains that consumers do not always know (or are un ...
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7.
Web mining - hotel brands, loyalty programmes and the frequent traveller
Tom Anderson and Jesse Chen, ESOMAR, Leisure Conference, Rome, November 2006
This paper illustrates how new technologies such as text and data mining can be used to process and analyze text data on a scale not previously possible. The paper investigates the types of informatio ...
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8.
DoQu-Dramas! A new way of telling the story
Caz Tebbutt Dennis and Radhecka Roy, ESOMAR, Qualitative Research, Athens, October 2006
Dramatization in presenting MR findings is a significant shift in the qualitative research process, involving different skills not linked to core qualitative research competency, and implies huge cost ...
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9.
The qualitative story: from chronicle to legend
Candice Blumenthal, ESOMAR, Qualitative Research, Athens, October 2006
The alignment of qualitative research with storytelling is at first glance surprising, given the contrasting perception of research as serious, systematic and fact based, and storytelling as light-hea ...
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25 times
10.
The complex customer: applying qualitative methods in automotive NPD
Michael Francesco Alioto and Deana Gillespie, ESOMAR, Qualitative Research, Athens, October 2006
This paper illustrates how one Asian automotive manufacturer applied an innovative qualitative research approach utilizing several methods from a number of disciplines across multiple dimensions to ga ...
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193 times
11.
Can qual research benefit from data-analysis software?
Lisa Packenham, Admap, June 2005, Issue 462, pp.48-49
Lisa Pakenham, marketing communications manager for QSR International, discusses the role and practicability of using data-analysis programs, such as Xsight, for qualitative research. Using comments ...
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12.
From Marketing To 'Societing' - Reading ethnographic material through the use of digital matrix and Semiometrie
Francesco Morace, Tiziana Traldi and Furio Camillo, ESOMAR, Innovate! Conference, Paris, February 2005
The world of research is undergoing a process of change characterised by the emergence of increasingly sophisticated techniques that depart from traditional market research to embrace other methods dr ...
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13.
Analysis on trial
Angelina Dolan and Catherine Ayland, International Journal of Market Research, Vol. 43, No. 4, 2001
This paper describes work carried out in order to assess whether the approach taken to the analysis of qualitative data impacts upon the findings and their consequent interpretation. Three different a ...
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14.
Systematic Synthesis of Advertising Research Verbatims
Walter G Mitchell, Journal of Advertising Research, Vol. 40, No. 6, November/December 2000
This paper is one of 18 selected by the Editorial Review Board of The Journal of Advertising Research to be a 'classic' - an article that has withstood the test of time. First published in 1967, Mitc ...
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15.
Breathing life into research data
Bill Pegram and Shirley Acreman, Admap, January 2000
A study is described that used highly creative methods to collect qualitative information from a complex audience - emergent drinkers - and developed exciting and ground-breaking ways of communicating ...
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8 times
16.
Using Computer Software for the Analysis of Qualitative Market Research Data
Pauline Maclaran and Miriam Catterall, International Journal of Market Research, Vol. 40, No. 3, 1998
Issues associated with the analysis of qualitative data receive much less attention in the market research literature than data collection issues. In the absence of defined analysis procedures and sta ...
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17.
Natural language processing. Verbatim text coding and data mining report generation
Yeh Ching-Long and Josef Leung, ESOMAR, Marketing Research, Edinburgh, September 1997
This paper highlights the techniques of natural language processing (NLP) and its applications in survey research, particularly in verbatim text coding and data mining report generation. A prototype s ...
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18.
Linguistic coding: a new solution to an old problem
C D P McDonald, International Journal of Market Research, Vol. 38, No. 4, 1996
The method described in this article was first put forward in a paper by McDonald & Blyth published in the 1971 Thomson Gold Medal Awards 'How to Handle Soft Data - A Linguistic Approach' (1971). The ...
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19.
Analysing qualitative data
Steve Griggs, International Journal of Market Research, Vol. 29, No. 1, 1987
This paper is the 1987 MRS Gold Medal winner, and discusses methods of analysing qualitative research data, arguing that they should be open and public (i.e. any researcher should be following the sam ...
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20.
Auto-ethnographic consumer research and creative non-fiction: exploring connections and contrasts from a literary perspective
Chris Hackley, Market Research Abstract from: Qualitative Market Research, Vol 10, No 1, 2007, pp 98-108, , (full text not available on WARC.com)
This is a conceptual paper, based on the assumption that the craft of writing is a neglected yet fundamental part of qualitative research practice. The paper seeks to detail the particular qualities o ...
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21.
Analysing textual data in international market research
Rudolf R. Sinkovics, Elfriede Penz and Pervez N. Ghauri, Market Research Abstract from: Qualitative Market Research, Vol 8, No 1, 2005, pp 9-38, , (full text not available on WARC.com)
The paper aims to provide guidance on the formalised computer-based analysis of qualitative data and observations, to raise awareness about systematic analysis and to suggest possibilities for the use ...
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22.
Integrating the enterprise: the role of a language system for a marketing conception
John Driver and Panos Louvieris, Market Research Abstract from: Qualitative Market Research, Vol 5, No 3, 2002, pp 172-187, , (full text not available on WARC.com)
A marketing-centric view implies that qualitative information in an organisation’s systems and general document structures should share a marketing-based vocabulary. The paper proposes that this shoul ...
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23.
Analysing qualitative data: computer software and the market research practitioner
Pauline Maclaran and Miriam Catterall, Market Research Abstract from: Qualitative Market Research, Vol 5, No 1, 2002, pp 28-39, , (full text not available on WARC.com)
Discusses the ways that software programs can support qualitative market research practitioners in data analysis and interpretation. Explores what these programs entail and shows how certain misconcep ...
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24.
Using an ANN-approach for analyzing focus groups
Marcus Schmidt, Market Research Abstract from: Qualitative Market Research, Vol 4 No 2: pp 100-111, , (full text not available on WARC.com)
The paper examines the appropriateness of quantifying group discussion data. Basic problems inherent in attempts to quantify from text are addressed. A new neural network algorithm for analysing excer ...
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