Analysis methods: Cluster analysis

 

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Paper
1.
What guests want from a hotel - using predictive research analytics optimising MyTravel's property portfolio
Sam Gardner, Tamsin Jenkins and Louise Holt, ESOMAR, Leisure Conference, Rome, November 2006
The paper describes how predictive research analytics has been used to optimise MyTravel's property portfolio, resulting in a redefined hierarchy of importance in terms of what guests want from a hote ...

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Read: 61 times
Paper
2.
Blinded by science: the managerial consequences of inadequately validated cluster analysis solutions
Paul Bottomley and Agnes Nairn, International Journal of Market Research, Vol. 46, No. 2, 2004, pp.171-187
Cluster analysis has been successfully used in market segmentation for several decades. However, alongside evidence for the value of the technique, a number of studies have highlighted the importance ...

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Read: 28 times
Paper
3.
Some observations on, and developments in, the analysis of multivariate survey data
D Johnston and J Inglis, International Journal of Market Research, Vol. 38, No. 4, 1996
This important paper takes a critical look at two commonly used multivariate analysis tools - principal component analysis and cluster analysis - which were at the time becoming feasible with the adve ...

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Read: 13 times
Paper
4.
A class of its own: latent class segmentation and its implications for qualitative segmentation research
Julian Bond and Leigh Morris, Market Research Abstract from: Qualitative Market Research, Vol 6, No 2, 2003, pp 87-94, , (full text not available on WARC.com)
The paper argues that traditional attitudinal segmentation can prove disappointing when looking for differences between groups on behavioural or brand preference measures. Clusterwise regression, a fo ...

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