Leisure and entertainment: Restaurants

 

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Award-winning case study
1.
McDonald's of Chicago and Northwest Indiana: 1-888-GoMcWakeup
New York American Marketing Association, Gold, Breakfast Foods/Silver, Fast Food, Casual Dining & Restaurants, EFFIE Awards 2007
1-888-GoMcWakeup is a free, hotel-style wake up call service which allows Chicagoland consumers to be awakened for a delicious breakfast at McDonald's by their favorite local celebrities. Upon calling ...

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Read: 37 times
Award-winning case study
2.
McDonald's - Take a Closer Look
Communication Agencies Association of New Zealand, Silver, Advertising Effectiveness Awards 2007
In 2006, McDonald's was facing a profound challenge, as cynics and non-believers still viewed its food with wariness and mistrust despite all it had been doing and saying in relation to the health, qu ...

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Read: 193 times
Case Study
3.
Wendy's International, Inc.: Fresh Stuffed Pita campaign
Robert Schnakenberg, Encyclopedia of Major Marketing Campaigns, Gale, Volume 2, 2007, pp.1809-1816
To challenge McDonald's domination of the fast food industry requires a competitive posture that emphasizes differences that resonate with consumers. This paper describes how Wendy’s International Inc ...

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Read: 51 times
Case Study
4.
Wendy's International, Inc.: Good To Be Square campaign
Mark Lane, Encyclopedia of Major Marketing Campaigns, Gale, Volume 2, 2007, pp.1809-1816
This paper describes Wendy’s attempt at an image update in 2005 following the loss of their founder who had become synonymous with the brand. The ‘Do What Tastes Right’ campaign was designed to speak ...

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Read: 51 times
Case Study
5.
Taco Bell Corp.: Think Outside The Bun campaign
Rayna Bailey, Encyclopedia of Major Marketing Campaigns, Gale, Volume 2, 2007, pp.1591-1597
Despite being the number one fast-food chain serving up Mexican-style items like tacos and burritos, Taco Bell Corp. in 2001 had an image in need of a boost and sales that were in a steady decline. A ...

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Read: 57 times
Case Study
6.
Taco Bell Corp.: Want Some? campaign
Rayna Bailey, Encyclopedia of Major Marketing Campaigns, Gale, Volume 2, 2007, pp.1591-1597
In 1997 Taco Bell Corp, the sixth-largest fast-food chain in the US and the only Mexican-style fast-food restaurant operating nationwide had experienced two years of declining revenues. This paper des ...

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Read: 48 times
Case Study
7.
Round Table Pizza: The Last Honest Pizza campaign
Judson Knight, Encyclopedia of Major Marketing Campaigns, Gale, Volume 2, 2007, pp.1429-1432
By 1998 Round Table, an employee-owned chain based in Walnut Creek, California, that offered an upscale line of gourmet pizzas, had used the same advertising tag line, "The last honest pizza,&# ...

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Read: 31 times
Case Study
8.
The Quiznos Master LLC: Baby Bob campaign
Rayna Bailey, Encyclopedia of Major Marketing Campaigns, Gale, Volume 2, 2007, pp.1413-1416
In 2005 Quiznos, a chain of sandwich shops with over 2,500 restaurants and $1 billion worth of sales, launched a new $60 million (approx £30 million in 2008) marketing campaign to expand into the fast ...

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Read: 23 times
Case Study
9.
McDonald's Corporation: campaign 55 campaign
Robert Schnakenberg, Encyclopedia of Major Marketing Campaigns, Gale, Volume 2, 2007, pp.957-970
In 1996, McDonald's, the world's biggest fast food restaurant chain, found itself in a proverbial pickle. A tight labor market, additional costs resulting from minimum wage increases, an ...

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Read: 112 times
Case Study
10.
McDonald's Corporation: We Love To See You Smile campaign
Rayna Bailey, Encyclopedia of Major Marketing Campaigns, Gale, Volume 2, 2007, pp.957-970
This paper describes how the $500 million (approx £250 million in 2008) ‘Smile’ campaign of 2000 failed to redress the sales slump and promote the store revamps. Although there were high expectations ...

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Read: 128 times
Case Study
11.
McDonald's Corporation: I'M Lovin' It campaign
Rayna Bailey, Encyclopedia of Major Marketing Campaigns, Gale, Volume 2, 2007, pp.957-970
By 2003, after nearly 50 successful years, McDonald’s Corporation was suffering an identity crisis as consumers put a growing premium on freshness and taste. Revenues were shrinking and to reconnect ...

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Read: 220 times
Case Study
12.
McDonald's Corporation: Did Somebody Say Mcdonald's? campaign
Judson Knight, Encyclopedia of Major Marketing Campaigns, Gale, Volume 2, 2007, pp.957-970
The world's largest fast-food chain by a sizable margin, McDonald's had experienced many years of unbridled growth, but it had faltered in the mid-1990s. Many blamed errors of judgm ...

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Read: 120 times
Case Study
13.
Jack in the Box, Inc.: Jack's Back campaign
Judson Knight, Encyclopedia of Major Marketing Campaigns, Gale, Volume 2, 2007, pp.811-814
In the late 1990s Jack, the clown spokesman for Jack in the Box restaurants, was at the center of a comeback for the fast-food chain. Jack in the Box had used a clown as its mascot until 1980. In that ...

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Read: 32 times
Case Study
14.
Hardee's Food Systems, Inc.: Revolution campaign
Rayna Bailey, Encyclopedia of Major Marketing Campaigns, Gale, Volume 2, 2007, pp.697-699
In 1997, when it was acquired by CKE Restaurants, Hardee's Food Systems was a struggling chain in the Midwest and Southeast with a growing reputation for poor service and substandard food. By 2 ...

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Read: 16 times
Case Study
15.
Doctor's Associates Inc.: Jared Fogle campaign
Rayna Bailey, Encyclopedia of Major Marketing Campaigns, Gale, Volume 2, 2007, pp.455-458
In the late 1990s, despite being the leader in the submarine sandwich fast-food niche with an estimated 27 percent market share, Subway sandwich shops' sales were flat and showed no signs of im ...

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Read: 34 times
Case Study
16.
Darden Restaurants, Inc.: Life On Land Is Dry campaign
Robert Schnakenberg, Encyclopedia of Major Marketing Campaigns, Gale, Volume 2, 2007, pp.395-398
Darden Restaurants, the largest casual-dining restaurant group in the world, operated three distinct restaurant concepts: the Olive Garden, Bahama Breeze, and Red Lobster. With about 700 locations, Re ...

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Read: 45 times
Case Study
17.
Church's Chicken: Full Flavor, Full Pockets, Full Life/Full Flavor, Full Pockets campaign
Rayna Bailey, Encyclopedia of Major Marketing Campaigns, Gale, Volume 2, 2007, pp.317-320
Church's Chicken, owned by AFC Enterprises, had a reputation for serving traditional Southern-fried chicken as well as other Southern favorites, such as fried okra and biscuits with honey. But ...

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Read: 19 times
Case Study
18.
Carl's Jr.: Six Dollar Burger campaign
Rayna Bailey, Encyclopedia of Major Marketing Campaigns, Gale, Volume 2, 2007, pp.289-292
Prior to celebrating their 60th anniversary, Carl's Jr, one of the US’s leading fast-food burger chains, felt the pains of an aging icon. This paper describes how, in response Carl’s recognized poten ...

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Read: 50 times
Case Study
19.
Burger King Corp.: Lunch Break campaign
Rayna Bailey, Encyclopedia of Major Marketing Campaigns, Gale, Volume 2, 2007, pp.219-228
Because of what appeared to be a revolving door in its executive suite, as well as a steady drop in customer traffic, which was blamed on inconsistent food quality and poor customer service, Burger Ki ...

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Read: 88 times
Case Study
20.
Burger King Corp.: When You Have It Your Way, It Just Tastes Better campaign
Robert Schnakenberg, Encyclopedia of Major Marketing Campaigns, Gale, Volume 2, 2007, pp.219-228
Despite its overall sales success, Burger King in 1998 embarked on what senior vice president of marketing James Watkins called an "aggressive evolution" of its brand. With industry lead ...

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Read: 80 times
Case Study
21.
Burger King Corp.: Subservient Chicken campaign
Kevin Teague, Encyclopedia of Major Marketing Campaigns, Gale, Volume 2, 2007, pp.219-228
By 2004 Burger King's position as the second-largest hamburger company in the world was waning. With a worsening brand image and an unshakable image for poor food quality, the chain was forced ...

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Read: 128 times
Case Study
22.
Boston Market Corp.: Eat Something campaign
Robert Schnakenberg, Encyclopedia of Major Marketing Campaigns, Gale, Volume 2, 2007, pp.203-206
In the late 1990s Colorado-based Boston Chicken Inc. was one of the leaders in the burgeoning restaurant category of home meal replacement, or HMR. The term home meal replacement applied to restaurant ...

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Read: 37 times
Case Study
23.
Allied Domecq PLC: Loosen Up A Little campaign
Kevin Teague, Encyclopedia of Major Marketing Campaigns, Gale, Volume 2, 2007, pp.47-50
Dunkin' Donuts, the wholly owned subsidiary of the United Kingdom-based Allied Domecq PLC, reigned in 2000 as the world's largest coffee-and-baked-goods chain. With 3,500 outlets and $2 ...

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Read: 49 times
Award-winning case study
24.
McDonald's - Feeding the inner child
Todd Sampson, Account Planning Group Australia, Silver, Creative Planning Awards, 2006
When faced with the task of communicating McDonald's improved offering to consumers, the planning process revealed a far greater challenge - to re-engage them with a brand that had become increasingly ...

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Read: 8 times
Award-winning case study
25.
McDonald's - Crew Launch
Communication Agencies Association of New Zealand, Silver, Advertising Effectiveness Awards 2006
While McDonald’s is a brand loved for its food, it was not high on the agenda of people looking for work. This, combined with the fact New Zealand was experiencing the tightest employment market for m ...

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Read: 59 times
Paper
26.
Global Industry Overview: Restaurants
Encyclopedia of Global Industries, Gale, 2006
Restaurants are involved in retail sale of prepared foods and beverages for on-site or immediate consumption, such as fast-food restaurants, diners, refreshment stands, and full-service restaurants. C ...

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Read: 168 times
Paper
27.
American Industry Overview: Eating Places
Encyclopedia of American Industries, Gale, 2006
This paper covers establishments primarily engaged in the retail sale of prepared food and drinks for on-premise or immediate consumption. Caterers and industrial food service establishments are also ...

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Read: 39 times
Paper
28.
Whitbread turns occasional experiences into lasting impressions
Jonathan Turner and Paula Vennells, Market Leader, Issue 30, Autumn 2005, pp.22-26
Describes Whitbread’s three-year Winning Brands programme covering its various service sector brands (Premier Travel Inn, TGI Friday’s, Beefeater, Costa Coffee and Marriott (no longer part of Whitbrea ...

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Read: 43 times
Paper
29.
TGI Global Consumer Barometer - Issue Thirteen: Fast food consumers
TGI Global Barometer, April 2005
Issue Thirteen of BMRB International’s TGI Global Consumer Barometer discusses fast food consumers. This includes fast food nations, the appeal of fast food, changing markets, the impact of growing he ...

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Read: 64 times
Case Study
30.
McDonald's - How McDonald's tackled a super-sized problem
John Harrison, Account Planning Group (UK), Bronze, Creative Planning Awards 2005
This campaign for McDonald's countered the negative publicity arising from the film Super Size Me, in which Morgan Spurlock showed that eating nothing but McDonald's for 30 days made him ill and overw ...

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Read: 72 times


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