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Paper
1.
Case study: differentiating a brand through direct engagement
Carole Lowe and Jasmine Skee, Admap, October 2007, Issue 487, pp.28-30
In just five years, O2 has become the largest mobile brand in the UK, with over 18 million customers. Its strategy has been to put customers, not technology, at the heart of its message, promising 'en ...

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Read: 408 times
Award-winning case study
2.
O2 - The best way to win new customers? Talk to the ones you already have: the story of O2, Chapter 2
Sophie Maunder, Louise Cook, Nadine Young, Bob Udale, Nick Hough and Andrew Cox, Institute of Practitioners in Advertising, Gold, IPA Effectiveness Awards, 2006
This paper discusses the 2004-05 campaign for the mobile telephone company O2. The campaign was based on the fundamental insight that people were becoming fed up with the acquisition-driven marketing ...

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Read: 482 times
Paper
3.
O2
Superbrands UK, Brand profile, 2006
O2 was born in 2002, a re-launch of the former BT Cellnet. Today, O2 is completely different to its troubled predecessor. In December 2005, it overtook Vodafone to become the UK's largest mobile phone ...

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Read: 76 times
Award-winning case study
4.
O2 - it only works if it all works: how troubled BT Cellnet was transformed into thriving O2
Andrew Cox, Alex Harris, Sophie Maunder, Louise Cook and Joanna Bamford, Institute of Practitioners in Advertising, Grand Prix, IPA Effectiveness Awards 2004
This case is the story of a corporate transformation. In just two years O2’s troubled predecessor, BT Cellnet, has been transformed into a vibrant brand and thriving business. Where it once trailed t ...

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Read: 263 times


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