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Award-winning case study
1.
Charles Channon Award, easyJet - Lord Leverhulme's Dilemma: how easyJet got the other half to work
Charlie Dobres and Andrew Walmsley, Institute of Practitioners in Advertising, IPA Effectiveness Awards, 2000
easyJet is a budget airline that offers flights to European destinations at a fraction of competitors' ticket prices. Selling over the phone costs £3.50 in handling for every ticket sale, and this co ...

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