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Case Study
1.
American Express Company: Competitive campaign
Mariko Fujinaka, Encyclopedia of Major Marketing Campaigns, Gale, Volume 2, 2007, pp.79-90
The article considers the marketing campaigns run by American Express in 1996 to broaden their market. “Do More” aimed to entice new customers, and explain to them the benefits attached to owning the ...

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Read: 68 times
Case Study
2.
American Express Company: Seinfeld campaign
Mark Lane, Encyclopedia of Major Marketing Campaigns, Gale, Volume 2, 2007, pp.79-90
In 1992, American Express signed relatively unknown Jerry Seinfeld for their advertising campaign, with objective of reducing their market share deficit. Visa, who charged lower transaction fees (<2%) ...

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Read: 57 times
Case Study
3.
American Express Company: Do More campaign
Mark Lane, Encyclopedia of Major Marketing Campaigns, Gale, Volume 2, 2007, pp.79-90
In 1996, American Express launched a new advertising campaign to address its declining market share to its main competitors Visa and Mastercard. The campaign “Do More” hoped to alter the position of A ...

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Read: 128 times
Award-winning case study
4.
American Express: IN:NYC
New York American Marketing Association, Gold, EFFIE Awards, 2006
In an attempt to rid their “parent brand imagery”, American Express launched their new “IN:NYC” credit card, aimed at young, single, affluent New Yorkers with a social, kinetic and fun lifestyle. Usi ...

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Read: 117 times
Paper
5.
Dreamers that do - a new international marketing approach
Diego Scotti, The Advertiser, June 2003, pp.38-42
As an organisation, American Express decided in 2003 to refocus its advertising campaign to address a more global audience. As the company seeks to address its international standing, it decided upon ...

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Read: 25 times
Paper
6.
Through the Looking Glass
John Hayes, The Advertiser, Nov 2000
The author believes that brands need to fit into the context of consumers' lives - and the nature of 'brand experience' is all important in determining the brand's relationship with its public. This ...

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Read: 18 times
Paper
7.
Maintaining Customer Partnerships
John D. Hayes, The Advertiser, Mar 2000
This article discusses the problems facing organisations, in particular American Express, in maintaining loyalty with customers. It goes on to highlight how traditionally loyalty was portrayed as bein ...

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Read: 14 times
Case Study
8.
American Express Company: Seinfeld campaign (1995)
William D. Baue, Encyclopedia of Major Marketing Campaigns, Gale, Volume 1, 2000, pp.44-50
The article sets out the changing position of American Express using Jerry Seinfeld as a celebrity endorser during their advertisement campaigns in the 1990’s. The campaign was designed to provide an ...

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Read: 18 times
Case Study
9.
American Express Company: Portraits campaign (1987-1991)
Rebecca Stanfel, Encyclopedia of Major Marketing Campaigns, Gale, Volume 1, 2000, pp.44-50
This article discusses the "Portraits" campaign run by American Express in 1987, in an attempt to bolster their market position in relation to their main competitors, Visa and MasterCard. Through this ...

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Read: 18 times
Case Study
10.
Travel & Leisure Golf Launch Package
Michelle D'Sa and Susan Stiefel, Direct marketing Association (US), ECHO Awards, 1998
This 1998 DMA ECHO entry was created by Time Inc Promotion Department for American Express Publishing. The objective of this direct mail campaign was to introduce a new magazine, Travel & Leisure Golf ...

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Read: 1 times
Case Study
11.
American Express Electronic Edge, Summer 1997
Laurie Stephen and Jan Cantler, Direct marketing Association (US), ECHO Awards, 1998
This 1998 DMA ECHO entry was created by Pluzynski Associates for American Express Merchandise Services. The objective of this catalog campaign was to generate orders from American Express Card members ...

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Read: 2 times
Case Study
12.
1997 American Express Travel Agency Partnership (TAP) Program
George Postian and Jeffrey Habib, Direct marketing Association (US), ECHO Awards, 1998
This 1998 DMA ECHO entry was created by Thompson, Habib & Denison for American Express Corporate Services. The responsibility of American Express' Travel Agency Partnership (TAP) program is to solicit ...

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Read: 2 times
Case Study
13.
'Our First Year Together'
Tony Hooper and Barry Silverman, Direct marketing Association (US), ECHO Awards, 1997
This 1997 DMA ECHO entry was created by Wunderman Cato Johnson for American Express. The objectives of this direct mail campaign were to encourage usage, increase spending, and reduce attrition among ...

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Read: 2 times
Case Study
14.
1996 American Express Travel Agency Partnership Program
George Postian and Jeffrey Habib, Direct marketing Association (US), ECHO Awards, 1997
This 1997 DMA ECHO entry was created by Thompson, Habib & Denison for American Express Travel Agency Partnership. The purpose of the Travel Agency Partnership is to solicit travel agencies to recommen ...

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Read: 1 times
Case Study
15.
American Express 1995-6 Cruise Industry Promotion
Caroline MacNair and Lorig Yekhpairian, Direct marketing Association (US), ECHO Awards, 1996
This DMA ECHO entry was created by Ogilvy & Mather Direct for American Express. For the third year in a row, American Express Cardmembers were offered a $100 American Express travelers cheque for char ...

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Read: 1 times
Case Study
16.
Masterpiece
Andy Greenaway, Direct marketing Association (US), ECHO Awards, 1996
This 1996 DMA ECHO entry was created by Ogilvy & Mather Direct for American Express, both located in Hong Kong. The campaign used direct mail to target 15,000 female American Express Cardmembers who h ...

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Read: 2 times
Case Study
17.
The Portsmouth News, an American Express Approach to a Newspaper Campaign
Diana H. Comber, Institute of Practitioners in Advertising, IPA Effectiveness Awards, 1986
The article considers the problems of declining circulation of the newspaper “Portsmouth News”. Solutions were offered in relation to the introduction of new strategies to improve the number of reader ...

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Read: 9 times


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