Laws, codes and ethics:
Corporate social responsibil...
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1.
Adnams: a values-driven business
Jonathan Adnams, Admap, January 2008, Issue 490, pp.43-45
In this article, the executive chairman of Adnams (a UK brewery) describes his company's strategy relating to CSR (corporate social responsibility). CSR is integral to the company's marketing strategy ...
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2.
Comments - International advertising: issues and challenges
John B Ford, Charles R. Taylor and Barbara Mueller, International Journal of Advertising, Vol. 26, No. 4, 2007, pp.557-564
The subject for this issue's Comments section is international advertising issues and challenges. Charles R. Taylor, from Villanova University, provides a commentary that offers a series of suggestion ...
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156 times
3.
The dawn of the ethical brand
Chris Davis and Corrine Moy, Admap, June 2007, Issue 484, pp.38-41
Chris Davis and Corinne Moy, from GfK NOP, discuss the rise and relevance of ethical brands. Using research findings from a consumer study covering Europe and USA, they look at the public's view of co ...
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4.
Responsible marketing from the inside out
Leslie Pascaud, Market Leader, Summer 2007, Issue 37, pp.46-50
Socially and environmentally responsible business practices are now becoming a competitive advantage; smart marketers realise that corporate responsibility is linked with financial success. But the pr ...
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642 times
5.
How Green Are Your Metrics?
MarketingNPV, Volume 4, Issue 2, 2007
Environmental sustainability has now become a key competitive differentiator that generates profit, and it must therefore be included in marketing metrics. Areas discussed and illustrated include: red ...
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311 times
6.
The dawn of the ethical brand
Chris Davis and Corrine Moy, Market Research Society, Annual Conference, 2007
As brands have gained global prominence, they have also become more vulnerable to public scrutiny, and have been accused of all sorts of misdeeds, from polluting the environment to corrupting our chil ...
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685 times
7.
Putting your marketing where your values are
Sue Adkins, Market Leader, Winter 2006, Issue 35, pp.38-41
This article argues that cause-related marketing (CRM) is a strategy whose time has come. Research sponsored by Business in the Community, in the US and UK, shows considerable demand for CRM, and that ...
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205 times
8.
BT: doing well by doing good
Hugh Burkitt and John Zeally, Market Leader, Winter 2006, Issue 35, pp.34-37
This paper describes British Telecom's involvement in partnership with the Disaster Emergency Committee (DEC) following the Southeast Asia tsunami disaster in December 2004. BT provided the communicat ...
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65 times
9.
Corporate social responsibility - who needs it?
Paul Feldwick, Market Leader, Winter 2006, Issue 35, pp.30-33
Corporate responsibility - the idea that a company has responsibilities beyond the simple growth and responsibility of the business - is increasingly seen as important for reputation, but management o ...
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291 times
10.
Substance sells: accountability and sustainability
Bennett Freeman, Market Leader, Winter 2006, Issue 35, pp.24-29
Corporate policy and conduct are now inevitably under public scrutiny, and companies must take care to align public and private interests. There are three strands to this argument: 1) corporate respon ...
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99 times
11.
It's no more them and us - it's only us!
Nic Hall, ESOMAR, Global Diversity, London, September 2006
While the media focuses on the negatives of immigration, consumers react in predictable ways, blaming immigrants for many of the ills of European society. Nonetheless immigration is essential to Europ ...
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76 times
12.
Which has more moral mileage - the Ford Foundation or the Model T?
Jeremy Bullmore, Market Leader, Summer 2006, Issue 33, pp.13-14
This article looks at the possible motivations successful businessmen may have for acts of philanthropy, and assesses whether the reasons most often cited for charitable gestures can be said to be the ...
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16 times
13.
Information asymmetries, labels and trust in the German food market: a critical analysis based on the economics of information
Birte Karstens and Frank-Martin Belz, International Journal of Advertising, Vol. 25, No. 2, 2006, pp.189-211
This comprehensive research study reveals that credence qualities are often elaborated and harmonized using different signaling instruments, the choice of which reflect a company's characteristics and ...
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14.
Piloting the storm - pharmaceutical industry and public opinion in emerging markets
Fabián Echegaray and Adriana Cordeiro, ESOMAR, Healthcare Conference, New York, February 2006
The threat of being permanently tagged as a model of social irresponsibility haunts the pharmaceutical industry in emerging markets like Brazil. For different reasons, the conditions to put the perfor ...
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51 times
15.
Effective and confident communication in crisis situations
Howard Moskowitz, Samuel Rabino, Alex Gofman and Daniel Moskowitz, ESOMAR, Healthcare Conference, New York, February 2006
This paper reports the results of a study using experimental design to understand, segment, and optimize messaging with respect to pharmaceutical companies in the hotly discussed and controversial are ...
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59 times
16.
Is sustainable marketing the route to the boardroom?
Brett Sadler, Market Leader, Winter 2005, Issue 31, pp.51-54
Argues that the prevailing business model, based on maximising shareholder value, is becoming unsustainable. Companies are having to respond to customer demands for transparency, fair returns to all s ...
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55 times
17.
Rajasthan Patrika's Lead in Corporate Citizenship
Siddharth Kothari, International Newspaper Marketing Association, October 2005
This paper details the operation of the Rajasthan Patrika newspaper, and looks at some of the challenges which come from running a newspaper in an area facing immense social hardship. The organisation ...
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8 times
18.
Research and corporate responsibility - supporting management decision-making
Brian Gosschalk and Jenny Dawkins, ESOMAR, Annual Congress, Cannes, September 2005
This paper describes the role of stakeholder opinion research in helping companies develop robust corporate responsibility policies, practices and communications. It outlines the application of resear ...
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104 times
19.
Understanding citizen expectations - changing public perceptions of corporate social responsibility: a segmentation of global public opinion
Chris Coulter, Lloyd Hetherington and Eugene Kritski, ESOMAR, Annual Congress, Cannes, September 2005
This paper explores the evolution of global public expectations of companies through GlobeScan's ongoing tracking of perceptions of Corporate Social Responsibility (CSR). Tracking changes in psychogra ...
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20.
TGI Global Consumer Barometer - Issue Fifteen: Ethical Companies
TGI Global Barometer, June 2005
Issue Fifteen of BMRB International’s TGI Global Consumer Barometer discusses consumers' attitudes to corporate behaviour and, in particular, the growing trend towards ethcial consumption.
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41 times
21.
Trust is a Must
Larry Light, The Advertiser, February 2005, pp.32-38
McDonald’s had lost customers’ trust, and refocused with a multi-dimensional campaign featuring new healthier products, and allowing border-free creative freedom within a defined communications framew ...
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22.
TGI Global Consumer Barometer - Issue Eleven: Green consumers
TGI Global Barometer, February 2005
Issue Eleven of BMRB International’s TGI Global Consumer Barometer succinctly examines environmentally conscious consumers. This includes: where are the greenest shoppers?; British environmental conce ...
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152 times
23.
The irresponsibility of financial ad regulation
Lucian Camp, Admap, January 2005, Issue 457, pp.30-31
Lucien Camp, chairman of cchm:ping, a marketing agency specialising in financial services, argues that the enormous regulatory framework restricting financial advertising in the UK results in many sur ...
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20 times
24.
CSR: are you taking it seriously?
Simon Nicolas, Admap, January 2005, Issue 457, pp.26-28
Quoting a number of industry pundits and offering many examples, Simon Nicolas, of marketing and research company Aston InfoSec, argues that companies and brands that climb on the band-wagon of moral ...
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132 times
25.
Taking real responsibility: Cafedirect
Sylvie Barr, Admap, January 2005, Issue 457, pp.22-24
Sylvie Barr, head of marketing at Cafédirect plc, describes the company’s success, and the fair-trade business model that created it. Founded in 1991 as a partnership between small producers, traders ...
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26.
Marketing and corporate responsibility
Jane Asscher, Admap, January 2005, Issue 457, pp.18-20
Jane Asscher, one of the founders of 23red, addresses the dilemma of how today’s companies should reconcile their desire to sell with the increased need to be, and be seen to be, squeaky clean. She ...
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125 times
27.
Who's responsible?
Roderick White, Admap, January 2005, Issue 457, pp.16-17
In this introduction to four articles focussing on responsible marketing, Roderick White outlines the main issues and themes that have fed the burgeoning ‘corporate social responsibility industry’ (CS ...
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58 times
28.
Best in brief: Choosing the right green marketing strategy
Paul N. Bloom and Jill Meredith Ginsberg, Market Leader, Issue 27, Winter 2004, pp.64-65
Environmental (green) marketing has not lived up to expectations. It has benefits when integrated into marketing strategy, but there are dangers. The first step is to understand how consumers and comp ...
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211 times
29.
Ethical do's and don'ts in the financial servicing of customers
An Schmücker, Dirk Schyvinck, Lieve Schurgers, Hakim Zemni, Ben Decock and Gino de Vooght, ESOMAR, Annual Congress, Lisbon, Sept 2004
There is a lack of trust in banks and other financial institutions and the media often portray them as unethical. This Belgian paper describes how journalists view the financial industry, what scholar ...
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30.
Working with charities is good business
Andrew Nebel, Market Leader, Issue 26, Autumn 2004, pp.15-18
How much is your company benefiting from its CSR policy? Andrew Nebel explains how to make the most for your business from building a long-term charity relationship and highlights the CSR pitfalls man ...
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