Segmentation:
Psychographic, values
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1.
Advertising to the 50-plus market
Jo Rigby and Dick Stroud, WARC Report, by OMD and 20plus30 Consulting, November 2007
This joint research report by OMD and 20plus30 Consulting aims to help marketers understand how older consumers in the UK respond to different types of advertising. Key findings include: the 50-plus a ...
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560 times
2.
Back on track: a fresh direction for the Rexona brand
Jaroslav Cír, John Pawle and Simon Patterson, ESOMAR, Annual Congress, Berlin, September 2007
This paper describes how Rexona (a Unilever brand) had lost its way in France, and how research created a new category language to show the way back to growth. A fusion of different approaches was use ...
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38 times
3.
Algebra, slide rules and hammers: a mobile telecoms segmentation
Nick Bonney and Jonathan Fletcher, ESOMAR, Annual Congress, Berlin, September 2007
This paper describes the experience of developing Orange's European mobile consumer segmentation and applying it to the UK market. The process started in 2003 with a major study in Orange's six main E ...
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4.
Racing past the barriers: the success of the Apache motorcycle in India
Poonam Kumar and Prasad Narsimhan, ESOMAR, Annual Congress, Berlin, September 2007
With the help of innovative research, TVS, a leading two-wheeler company in India, moved beyond the conventional path of functional, technical and design superiority to build a deeper connection with ...
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35 times
5.
Heidi and the Bollyblog: the people-focused approach - an experiment
Ayobamidele Gnaedig and Alain Messerli, ESOMAR, Asia Pacific Conference, Kuala Lumpur, March 2007
The increasingly 'irrational' behaviour of consumers, their creativity when interacting with products, the context-led product usage and brand choices are developments which can simply no longer be ig ...
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79 times
6.
Connecting with people in a fragmenting world: expanding beyond consumerism
Murray Campbell, ESOMAR, Asia Pacific Conference, Kuala Lumpur, March 2007
This paper addresses one of the core roles of market research, that of a translator between the business objectives of clients and the needs of people, and demonstrates that it is increasingly importa ...
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366 times
7.
Value systems: demographics for the 21st century
Chrissie Wells and Mandy Atkin, Market Research Society, Annual Conference, 2007
Since the beginning of our industry one of our main pre-occupations has been with how to distinguish between individuals in meaningful ways. In a marketing context this means identifying types of peop ...
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317 times
8.
Can segmentation ever deliver the goods?
Kai Howaldt and Alan Mitchell, Market Leader, Spring 2007, Issue 36, pp.54-58
This article argues that most consumer segmentation research is of limited usefulness because it fails to provide a holistic picture of value to different users of the data, and proposes a more `joine ...
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345 times
9.
Segmenting food markets - the role of ethnocentrism and lifestyle in understanding purchasing intentions
Bahtisen Kavak and Lale Gumusluoglu, International Journal of Market Research, Vol. 49, No. 1, 2007, pp.71-94
Previous research on ethnocentrism and lifestyle has focused on attitudinal segmentation. However, consumer attitudes may not always be consistent with the actual purchasing decision. Since behavioura ...
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162 times
10.
Methodological and Strategy Development Implications of Decision Segmentation
Thomas J. Reynolds, Journal of Advertising Research, Vol. 46, No. 4, Dec 2006, pp.445-461
The goal of customer segmentation, the cornerstone of strategy development, is to identify homogeneous groups of customers that will respond in a consistent way to changes in the marketing mix. Interp ...
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11.
Dynamic segmentation in the travel industry
Florian Bauer and Markus Orth, ESOMAR, Leisure Conference, Rome, November 2006
Even if consumers know what they want, they are often unable to select the product option that promises the highest expected utility, simply because their individual product conceptualization is incom ...
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101 times
12.
Colours personality segmentation
Silvio Pires de Paula and Sergio Beniamino, ESOMAR, Latin American Conference, Rio de Janeiro, October 2006
This paper approaches, in exploratory way, the use of a Segmentation system by Personality Features to understand the differences of behavior of the Brazilians regarding the acquisition of private pen ...
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103 times
13.
Come to mama
Lynn Russo, The Advertiser, October 2006, pp.70-76
This paper discusses the challenges of marketing to mothers. They are more important than ever, but are also demographically very different from what they used to be (they are, for example, more afflu ...
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237 times
14.
Are we deliberately turning away from global diversity and true innovation?
Philip De Wulf and Emmanuel Verhagen, ESOMAR, Global Diversity, London, September 2006
Need based segmentations are based on psychological needs or motives present in every one of us. The more fundamental these needs are, the more they can be considered universal: the need for status is ...
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52 times
15.
Unravelling the diversity of the Indian market
Sangeeta Gupta, ESOMAR, Global Diversity, London, September 2006
India is, unequivocally, a diverse country. This paper takes a geographic, zonal approach to unravel India's diversity because it serves as the most actionable way of studying the market, since most m ...
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219 times
16.
Global diversity? What happens when Jung meets Hofstede
Dipen Mehta, ESOMAR, Global Diversity, London, September 2006
Certain archetypes seem to be more prevalent and applicable to certain cultures, yet do not resonate with others. The key question is whether something can be superimposed on archetypes that can help ...
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99 times
17.
Humanising the marketplace: a manifesto for brand growth
Christophe Fauconnier, Admap, April 2006, Issue 471, pp.35-37
Christophe Fauconnier, global accounts director of Synovate Censydiam, argues that most conventional segmentation techniques fail to answer the most important question: 'How can we move people to enga ...
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33 times
18.
Probing investors' psyches
Vibhas Ratanjee and Verapong Paditporn, ESOMAR, Asia-Pacific Conference, Mumbai, March 2006
Thai consumers regard investing in stocks and shares as gambling – it is high risk and possibly high return. The Thai Stock Exchange wanted to counter negative public perceptions and so commissioned r ...
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19.
A viable new segment? The Hispanic youth market in North America
Tom Anderson and Frank Leinweber, ESOMAR, Automotive Conference, Lausanne, February 2006
This paper explores the viability of Hispanic youth as a target market segment for the North American automotive industry, and provides an understanding of the similarities and differences between thi ...
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48 times
20.
Patient insights - a typology of chronically ill patients
Joachim Scholz-Ligma and Nicole Weber, ESOMAR, Healthcare Conference, New York, February 2006
In a survey among 500 chronically ill patients in Germany, three heterogeneous clusters could be identified: the actively informed; the uninformed disciples; and the critical deciders. The three clust ...
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28 times
21.
Demystifying China
Sanjeev Bhatt and Duncan Falzon, ESOMAR, Consumer Insights, Barcelona, November 2005
China's huge size and population raises interesting questions as to how marketers can best approach the entry of their brands and products into this consumer frontier. The paper seeks to demystify Chi ...
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66 times
22.
Society, brands and the media: a three dimensional view of the world
Sheila Byfield, ESOMAR, Consumer Insights, Barcelona, November 2005
Global marketing is undoubtedly now an established discipline. More and more strategies are designed to capitalise on common consumer characteristics across the world. This paper outlines some of the ...
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127 times
23.
Behind the closed doors of Saudi harems
Hana Balaa, ESOMAR, Qualitative Research, Barcelona, November 2005
For years, marketers have considered the Saudi female consumer segment as taboo, especially as they are completely veiled and can not be approached or touched. This paper provides insights into female ...
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69 times
24.
The values advantage - measuring corporate values to advance business success
Brian Hall and Madeline Hamill, ESOMAR, Annual Congress, Cannes, September 2005
This paper deals with a highly pertinent and relevant issue in modern life: that of understanding values and how these can have a positive effect on business strategy, in order to affect the bottom li ...
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29 times
25.
TV subscribers show some attitude - lifestyles and viewing behaviour among audiences of subscription channels in Mexico
José D. Mora and Héctor Matus Castellanos, ESOMAR, Cross Media/Television Conference, Montreal, June 2005
The attitudinal classification studied in this research shows a strong predictive validity in the segmented world of subscription channels. This predictive validity was assessed within the nationwide ...
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26.
Foreseeing growth - characterizing potential customers who look like current customers
Boaz Mourad, Stacey Matthias and Danielle Sarver, ESOMAR, Retail Conference, Budapest, April 2005
In order to make informed growth decisions, it is helpful for retailers to be able to find consumers in the population who “look like” their current customer base. Insight Research Group conducted thi ...
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20 times
27.
Global brands and Chinese strivers
Xiaoyan Zhao and Don Simons, ESOMAR, Asia Pacific Conference, Tokyo, March 2005
This paper addresses two questions: what defines Chinese consumers in the context of Asia, and the world? And how do you build globally consistent platforms while respecting and reflecting Chinese cha ...
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40 times
28.
Does your brand hit the consumers' hot buttons?
Nic Hall and Gilbert KW Lee, ESOMAR, Asia Pacific Conference, Shanghai, March 2004
The paper introduces an actionable way of understanding how brands express their core values to address consumers' fundamental motivations. We believe there are a set of universal needs that brands ca ...
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135 times
29.
Is this tribe local or global? The role of attitudes and behavior in building passionate consumer relationships with brands in Asia
Rimmelle Freedman, ESOMAR, Asia Pacific Conference, Shanghai, March 2004
The debate around globalisation continues. Key commentators warn us that the marketing strategy pendulum has swung too far towards one-size-fits-all versus local relevance. Our own experience as marke ...
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63 times
30.
Bridging the gap between dreams and reality building holistic insights from an integrated consumer understanding
Deborah Teanby, Shaun Gibson and Stephen Donaldson, Market Research Society, Annual Conference, 2004
This paper describes how Unilever Bestfoods integrated and totally changed the role of market research within its organisation in order to align with its business growth strategy. To drive growth, the ...
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