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Case Study
1.
Morgan Stanley: At Your Side campaign
Ed Dinger, Encyclopedia of Major Marketing Campaigns, Gale, Volume 2, 2007, pp.1047-1059
In 2004, brokerage firm Morgan Stanley and advertising agency Leo Burnett released the “At Your Side” campaign. Unlike competitors, Morgan Stanley targeted retail customers, particularly baby-boom par ...

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Read: 77 times
Case Study
2.
Lincoln National Corp.: Hello Future campaign
Ed Dinger, Encyclopedia of Major Marketing Campaigns, Gale, Volume 2, 2007, pp.893-896
In the early 2000’s, Philadelphia-based financial group “Lincoln Services” repositioned its brand message to remain relevant in the marketplace. Lincoln recognised the potential of the impending US de ...

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Read: 48 times
Case Study
3.
John Hancock Financial Services Inc.: Insurance For The Unexpected. Investments For The Opportunities. Campaign (1996)
Chris John Amorosino, Encyclopedia of Major Marketing Campaigns, Gale, Volume 2, 2007, pp.823-829
With assets of $62 billion, John Hancock Mutual Life Insurance Company ranks among the nation's 15 largest life insurance companies. But the 136-year-old company also sells a growing number of ...

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Read: 41 times
Case Study
4.
ING Groep N.V.: Ing Launch campaign
Rayna Bailey, Encyclopedia of Major Marketing Campaigns, Gale, Volume 2, 2007, pp.763-766
In 2000 ING Groep N.V. (spelled ING Group in the United States) was a financial powerhouse in Europe, offering a diverse range of insurance, banking, and asset-management services through offices in 6 ...

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Read: 78 times
Case Study
5.
H&R Block, Inc.: Worried About Bill campaign
Kevin Teague, Encyclopedia of Major Marketing Campaigns, Gale, Volume 2, 2007, pp.687-690
In 2000 the largest tax-preparation company in the Unites States, H&R Block, Inc., was venturing beyond the niche industry in which it had excelled for 45 years. After a series of acquisitions ...

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Read: 22 times
Award-winning case study
6.
Standard Life - It's not easy to be liked
David Amers, Institute of Practitioners in Advertising, Bronze, Scottish IPA Effectiveness Awards, 2005
During unfavourable economic times in 2002/03, “Standard Life” hired “The Leith Agency” to instigate a campaign to rebuild customer confidence, and improve perceptions of the brand. Employing a warm a ...

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Read: 50 times
Award-winning case study
7.
Datek Online: The Rules are Changing
New York American Marketing Association, EFFIE Awards, 2001
Datek Online began its campaign in Q4 1999 facing stiff competition. Others in the category had already established their brands with unprecedented budgets. In order to build a brand, Datek would ha ...

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Read: 8 times
Case Study
8.
Lincoln: How Advertising Gave Lincoln a Clear Solution
Liz Ingham, Institute of Practitioners in Advertising, IPA Effectiveness Awards, 2000
Launch of a new financial services brand, Lincoln Financial Group, with a limited budget through a test campaign in Scotland in spring 1998. Background and rationale described. TV and press (Scottish ...

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Read: 10 times
Award-winning case study
9.
Moneyextra - The quick and the dead: launching a digital brand in an analogue world
Paul Shearman and Sam Dias, Institute of Practitioners in Advertising, IPA Effectiveness Awards, 2000
1999 launch campaign for Moneyextra (Exchange Holdings PLC), a new financial products internet site. Objectives: short-term revenue from advertisers, medium-term referral revenue, long-term revenue fr ...

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Read: 17 times
Award-winning case study
10.
Q&A/Peter Lynch
Hill, Holliday, Connors, Cosmopulos, New York American Marketing Association, EFFIE Awards, 2000
The Fidelity Investment Q & A/ Peter Lynch campaign is a solution to a marketing challenge on several levels. By the end of the first quarter of 1999 the campaign was recognised as an overwhelming su ...

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Read: 15 times
Case Study
11.
Euro in Europe - the problem is opportunity
Nick Jankel-Elliott, Account Planning Group (UK), Creative Planning Awards, 1999
Campaign in 1999 by TBWA GGT Simons Palmer for the Treasury/COI Euro Preparations Campaign (to stimulate awareness and action about the Euro among the business community in UK). Problem: how to make i ...

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Read: 6 times
Case Study
12.
Prudential Egg
Radio Advertising Bureau (UK), Radio Advertising Effectiveness case study, 1998
Radio advertising was an integral part of the media mix for the launch of Egg. Qualitative research showed that both Egg customers and non-customers felt radio clearly communicated the message.

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Read: 17 times
Case Study
13.
I'd love to be a tree surgeon. A Clerical Medical case study
Sarah Heard, Account Planning Group (UK), Creative Planning Awards, 1997
When BDDH first joined forces with Clerical Medical in 1989 a number of challenges confronted them. BDDH developed a long-term three stage strategy: to establish the Clerical Medical name; to explain ...

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Read: 4 times
Case Study
14.
Applying first aid to insurance advertising
Craig Mawdsley, Account Planning Group (UK), Creative Planning Awards, 1997
Creating a distinctive identity for Norwich Union in the face of an increasingly competitive environment and a revolution in product distribution was a challenge. Advertising in end-1994 to early 1995 ...

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Read: 29 times
Case Study
15.
Something for nothing
Mark Attril and Viv Luxford, Account Planning Group (UK), Creative Planning Awards, 1997
Every year, many customers renew their home insurance premium. So, increasingly, direct marketing agencies are asked to put together 'loyalty programmes'. In Legal & General's case, in the run of ordi ...

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Read: 14 times
Case Study
16.
Bringing term to life
Mark Attril, Account Planning Group (UK), Creative Planning Awards, 1997
'Term assurance' does not mean much to the average man in the street. Evans Hunt Cott was faced with this question when it received a brief to sell Legal & General term assurance off the page. The age ...

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Read: 8 times
Case Study
17.
The final float of the Common wealth Bank: How advertising turned a big weakness into a big strength
Mike Daniels, Account Planning Group (UK), Creative Planning Awards, 1997
In 1996, the Australian Federal Government decided to sell the remaining 50% of its shares in the Commonwealth Bank. This may have been a noteworthy event had the Government not previously floated Com ...

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Read: 27 times
Award-winning case study
18.
Western Union
Jim Brown, G Prouk, David Martin, C Gerald, K Hyjek and James Miller, Canadian Congress of Advertising, Canadian Advertising Success Stories, 1995
1993-4 campaign to encourage the Caribbean community in Toronto to use Western Union's Money Transfer service for transmitting funds to their relatives at home. There was no available research to prov ...

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Read: 7 times
Case Study
19.
Working hard for the working class
Rachel Walker, Account Planning Group (UK), Creative Planning Awards, 1995
This paper demonstrates how planning tackled the issue of Liverpool Victoria's dying customer base by identifying a huge gap in the market, and found the best positioning to enable Liverpool Victoria ...

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Read: 10 times
Case Study
20.
Changing The Abbey Habit: The Part Advertising Played in Abbey National's Conversion to Plc Status
Bea Sharples, Institute of Practitioners in Advertising, IPA Effectiveness Awards, 1990
Advertising campaign used to facilitate the transfer of Abbey National from a building society to a plc, 1988–89. Demonstrates how advertising helped to stimulate unprecedented levels of response in w ...

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Read: 10 times
Case Study
21.
The Launch of Flex Account
Mark Stockdale, Institute of Practitioners in Advertising, IPA Effectiveness Awards, 1990
Launch of a new type of account by Nationwide, to enter the banking market. Campaign to communicate the product benefits, differentiate from the competition (including the banks), and stimulate accoun ...

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Read: 10 times
Case Study
22.
Alex Lawrie Factors: A First for the Cambridge Office
Simon Silvester, Institute of Practitioners in Advertising, IPA Effectiveness Awards, 1990
Small-scale but very effective campaign for the opening of a new office for Alex Lawrie's factoring service. Direct response using television, supported by direct mail; purpose of TV seen as creating ...

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Read: 5 times
Award-winning case study
23.
E & P Loans: A Classic Case of Success
Stephen James Chandler, Institute of Practitioners in Advertising, IPA Effectiveness Awards, 1988
E&P Loans were launched in 1985 by direct mail to named professionals, aimed at a small niche of good credit risk customers. By 1987, they were facing intense competition from other lenders with famil ...

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Read: 7 times
Case Study
24.
Cashline - Straight to the Money
Bill Gourlay, Institute of Practitioners in Advertising, IPA Effectiveness Awards, 1982
Campaign to demonstrate the benefits of the Royal Bank of Scotland's Cashline service, for current and deposit accounts, launched originally in 1977, and to transfer as many account holders as possibl ...

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Read: 8 times
Case Study
25.
Defending a Company's Independence: British Sugar
Simon Dixon, Institute of Practitioners in Advertising, IPA Effectiveness Awards, 1982
Describes the role of advertising in defending British Sugar against a hostile takeover bid by S&W Berisford during the period May 1980 to July 1981. The bid was successfully resisted. Advertising was ...

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Read: 4 times
Paper
26.
Determinants of market orientation in accounting firms
Alper Ozer, Akin Kocak and Orhan Celik, Market Research Abstract from: Marketing Intelligence & Planning, Vol 24, No 6, 2006 pp 591-607, , (full text not available on WARC.com)
The paper examines market orientation in a specific professional services context rather than in the broader field of goods and services which have tended to be the centre of academic interest. Findin ...

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