Pre-testing Buyers' Guide
sponsored by Ipsos MORI



HPI

www.hpiresearch.com



Pre-testing philosophy
Times change and so should pre-testing. We are communication research experts and, while we recognise there is a benefit in consistency for core measurements, we also strive to continually innovate to reflect:

  • the influence of media fragmentation
  • greater emphasis on mixed media
  • the closer integration of the web into communication strategies
  • new learnings from neuroscience on the importance of engagement and emotional responses.
We have also migrated most of our pretesting to the web – not just for speed and economy, but because we also believe the web can enable us to use more effective ways to tap emotional responses and the implicit effects of communication.


Distinctive features
We let only our most experienced staff design and interpret your pre-tests. We will interrogate your advertising strategy and the creative brief before designing your study. We match communication expertise with a practical understanding of the needs of clients and agencies for timely and actionable results.

In a nutshell it’s our people and their experience and expertise in this specialist and ever-changing research field that make all the difference. We will, of course, use many measures with which you may be familiar and for which we have action standards, but we will add to this more genuine insights based on a deeper understanding of the unique elements of your strategy.


Measures:
We explore communication in terms of the measures you might now expect from HPI:Appreciation: the ability to be noticed and not ‘screened out’.

Branding: correct association with the brand behind the advertising.

Communication: whether through persuasion, involvement and/or salience.

Desired effect on the brand*: ultimately most important if the above are effective and on strategy.

We also look beyond this (where relevant to the brief) to really explore engagement and even to tease out implicit communication (i.e. changes in brand response that are unconscious responses to the advertising stimulus).

Additionally, Superglue analysis focuses on four ‘gluing’ mechanisms that describe the various ways that consumers make sense of integrated campaigns:
  • values
  • style
  • mnemonic
  • proposition.
Superglue emphasises that integration via any ‘gluing’ mechanism needs to perform two roles.

  1. Identifier: sufficient to identify the communication as belonging to the brand, i.e. to drive appreciation and branding.
  2. Signifier: necessary for the creation of communication ‘memories’ that drive the desired effect on the brand.
(* indicates key measure)


Media and disciplines tested and presentation method
TV*Finished ads in clutter – animatics more usually solus (both hall or web)
 
Press*Mock publications (face-toface) or web
 
RadioPlayed initially as background (halls) or web
 
CinemaPlayed in private cinemas or (occasionally) on the web
 
Posters*Timed exposure in hall or web
 
Direct mail*Mocked up solus (halls) or mailed with telephone follow-up
 
Internet*Halls and home face-toface (Quant and Qual) or web
 
Sponsorship*Web and face-to-face
 
PRWeb and face-to-face
 
PackagingReal shelves in hall or virtual shelves on web
(* indicates specialisation)



Sample design and method
Universe: always specific to the brand and market
Sample size: Depends upon the amount of material and different media being investigated; typically 150 per major route
Sampling method: Quota sampling
Interview method: Face-to-face in hall or (occasionally) in home; internet; telephone (mainly for direct mail tests)


How finished does the test material need to be?
All levels of finish tested. Clutter usually used only with finished material; early-stage roughs usually include a qualitative depth element to explore whether the stimulus material is conveying the intended essence of the final idea.

As a general rule, the more ‘rationally persuasive’ the message the more predictive will be rough stimulus, but highly emotive treatments frequently need a higher level of finish for certainty.Interpretation of findings
We use expectations and normative guidelines within communication type and broad product category. These are, however, used only as indicators to aid interpretation rather than the core feedback itself. When working in a new market we will generally include a key competitor with a comparable ad strategy to establish the most relevant targets to aim to beat.


Evidence of predictive validity
For longer-standing clients, results are routinely compared with tracking experience and in-market performance. This feedback process hones our understanding of what are the key predictive measures of success on a client-by-client basis (and reinforces our certain belief that there is no ‘one-size-fits-all’ solution).


Number of tests in the last 12 months: 36


Number of execs with pre-testing experience: 16


HPI Research Ltd has been engaged in pretesting for 14 years.


International service available:
Yes, we operate worldwide via centrally-coordinated web surveys or via local partners.


Further information
We have also developed Presponse Pioneer with HHCL. This is designed to pre-test ‘radical’ advertising – which may polarise, take time to wear-in, need to work through multi-media – previously thought to be ‘unresearchable’.


 HPI



Contact details
Terry Prue
2 East Poultry Avenue
London
EC1A 9PT

Tel +44 (0)20 7632 3456
Fax +44 (0) 20 7836 3210
Email
terry.prue@
hpiresearch.com




Juliet Strachan
2 East Poultry Avenue
London
EC1A 9PT

Tel +44 (0)20 7632 3456
Fax +44 (0) 20 7836 3210
Email
juliet.strachan@
hpiresearch.com



www.hpiresearch.com









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