Research Now

About the company
Research Now is a leading independent online fieldwork and panel specialist. We provide high-quality samples sourced from our 1 million-strong ‘Valued Opinions’ family of online panels across Europe, Australia and North America, and a comprehensive range of online fieldwork services (sample provision, scripting, online reporting, and more).

We employ a strict ‘research only’ approach to building and maintaining our panels. The panels are multi-sourced, carefully managed and frequently refreshed to ensure the sample is responsive, reliable and representative.

Research Now offers experience and expertise in all aspects of online fieldwork and panels including multi-country/multi-lingual international projects. We can target a range of respondents including general consumer, B2B, and healthcare specialists. We can also profile samples for any sector – for example, automotive, financial, media, and so on.

Other services
Our panels and technology deliver flexible, high-quality fieldwork. This includes full service online fieldwork and DP, client sample and survey management, OmniTaxi, pre- and postad testing, trackers, product concept testing, online diaries, bespoke projects, conjoint and multivariate techniques, and much more.

Distinctive features
We strongly believe that excellent client service is key to our business. At Research Now we offer a dedicated client service team, providing diligent, intelligent and timely service to researchers.

More than half our client service team are experienced agency or client-side researchers.

This gives our customers more senior, more experienced, more knowledgeable assistance, while enabling us to really understand what researchers need, and to consistently provide better service day in, day out.

Track record
Our clients include well-known research agencies, as well as the fieldwork departments of some of the world’s leading corporates across a wide range of market sectors. We are equally experienced in handling both multinational, multi-lingual projects as well as smaller domestic projects.

Coverage
Research Now owns and operates the extensive family of ‘Valued Opinions’ online panels across Europe, Australia and North America. With offices in Europe, Australia, Canada and the US, Research Now is able to service clients’ needs across the globe.

Type of contact
Our proprietary network of online panels includes more than 1 million consumers across a range of countries including the UK, the Republic of Ireland, France, Germany, Spain, Italy, Austria, North America and Australia. We include a range of specialist panels specifically profiled in areas including healthcare, automotive, business to business, financial, media and our ‘Mums Opinions’ panel with new mums and mums-to-be in the UK.

Ad hoc sampling methods/principles
Quantitative: Online fieldwork and panels
Qualitative: Online focus groups

Special techniques/branded offerings
Research Now uses its proprietary ‘Valued Opinions’ family of online panels to offer a wide range of online fieldwork solutions. The 1 million+ online panel of consumers is multisourced and frequently refreshed to maintain high-quality, unbiased samples.

It has been extensively profiled offering specialist panels in areas including healthcare, automotive, business to business and financial to help readily meet our client needs. Specialist services include:

• full-service online fieldwork (from scripting, through to online sample provision and delivery of results)
• fieldwork support for a range of different research methodologies, for example, trackers, online diaries, product concept testing, advertising testing, conjoint and much more
• bespoke projects
• OmniTaxi – up to five questions to a specifically profiled sample group (for example, women only or people in Scotland, parents, mobile phone owners, and so on) in 24 hours.

Training and technical support
Research Now technology has been responsible for building our highly scalable proprietary panel management platform and continues to develop innovative solutions for online fieldwork and panel management. This resource is available to all clients seeking to conduct online research and we are more than happy to explore the options with you.

We also offer a programme of training seminars for researchers seeking to learn more about online fieldwork.

Further information
For further information or advice please contact a member of our client service team, or Andrew Cooper (details below).