Conversoft

About the company
Conversoft designs, publishes and distributes market research and opinion poll software. It offers the most complete and powerful range of products, from questionnaire creation to result analysis, for all types of CATI, CAWI, CAPI, Mobile-CAPI and CASI surveys. Already used by many of the largest companies, Conversoft is the market leader. Our flexible and open solutions are perfectly adapted to your needs and easily integrate with any environment. Conversoft products have quickly become the benchmark in France, then Europe, due to their unique power, and are now carving out a share of the world market.

Survey facilitation/analysis
Converso is an optimised questionnairecreation solution using the most powerful and intuitive script interface.

Whatever the data collection mode (CATI, CAPI, Mobile-CAPI, CASI or CAWI), the questionnaire creation, supervision and data analysis applications are identical.

Other services
Our expert teams can assist you throughout your survey process (from questionnaire creation to data analysis) in order to help you to improve efficiency and speed. The range of services associated with our solutions helps you increase the ROI of your projects.

Our philosophy

• Leadership: Develop our strategic vision; anticipate the development of the market to guarantee the durability of our solutions.
• Innovation: Invest in a technological innovation strategy to improve the performance and added value of our products.
• Client-driven: Listen, understand and combine to build a relationship based upon trust and partnership.
• Integrity: To commit on results, costs and schedules.
• Quality: Guarantee quality, acknowledged by our clients and partners.

Track record
Created in 1985, Conversoft is a market research and opinion poll software solutions pioneer, continuously innovating in order to remain the market benchmark. Conversoft is a wholly owned subsidiary of Business & Decision, an international group listed on the Paris-Euronext stock exchange.

Coverage
Conversoft is present in France, Italy, the UK and Africa via its partner network. Established on five continents, Conversoft provides MR software solutions on over 11,000 workstations for 200 clients.

Major research elements supported

Questionnaire design		Converso and Converso Business One
Sampling frameworks		Panel Management
Real-time analysis		Converso Report
Graphing/tabulation		Converso Report
Multi-language/languages supported		All languages
Range of analysis tools		Converso
Security		Data and URL encryption
Offline methods		Converso Report allows the analysis of your data with single and crossed tables, charting and export to PDF, TXT, Powerpoint and Excel
Ability for clients to access/manipulate data online		Converso Report

Training and technical support
Conversoft, a complete range of inter- and intra-company training courses for an expert and appropriate use of our solutions.

Many training courses are offered by our certified training centre for our software as well as for market research methodologies. Learn or improve your knowledge of the benchmark in market research software. Conversoft also offers most of these courses as e-learning sessions.

Our different levels of technical support allow you to choose the type of access and response levels as well as the degree of expertise that match your needs. Depending on your choice, our experienced international team is at your disposal to identify and solve all your queries (for any queries that take more than a day, the issue is automatically transferred to our R&D department).

Typical projects
Size: Conversoft equips over 11,000 workstations for 200 companies worldwide.
Scale: International.
Specialist targets: Market research and opinion poll agencies, call-centres, small and mediumsized firms, major accounts and civil services.

Further information
Converso Mobile is the first software package for surveys using cell phones. Whatever may be the appropriate media, SMS, mobile internet or installed application, Converso Mobile is an extremely user-friendly, ergonomic, flexible, autonomous and powerful solution for all your on-site satisfaction surveys, mystery shopping, price listing or opinion polls.