Askia

About the company
Askia provides software to the market research industry for the design and analysis of CATI, CAPI and CAWI surveys. Additionally using askiavista for online analyses your clients can connect to your server and have access to their data in real-time to run their own counts and cross-tabs at any time.

Askiaweb, like all our products, is resolutely and dynamically aimed towards the future. That’s why askiaweb was designed to be a platform capable of rapidly and easily integrating the constant flow of new technologies that shape the internet.

Survey facilitation/analysis
Askiavista is the solution for managing control, access and analysis of online data. Surveys can be composed of one or several subquestionnaires. You can control and define access and user rights, and access to specific questions, sub-populations and weightings from CATI, CAPI and CAWI questionnaires.

Other services
We provide a web questionnaire design-andhost service for clients who need to run ad hoc surveys or who may not have the relevant hardware at their disposal. We can administer the sending of invitation emails from the client database and offer access to data as required.

Distinctive features
Askiaweb, like all Askia software, is robust, intuitive, accessible and inclusive. Users of all abilities are able to navigate the interfaces with ease and confidence. We are approachable and are always interested in the user experience; the whole Askia team is committed to providing excellence in software and support.

Track record
Askia was founded in 1994 in Paris and has subsequently opened offices in London and New York. Further software development is conducted from our site in Brussels. Our first product was askiaanalyse, which now forms part of our comprehensive market research software portfolio.

Major research elements supported

Questionnaire design		askiadesign
Sampling frameworks		Panel management
Real-time analysis		askiavista
Graphing/tabulation		askiavista online and askiaanalyse offline
Multi-language/languages supported		All languages types supported
Range of analysis tools		askiavista and askiaanalyse
Security		Data encryption (https), non-shared server drive
Offline methods supported		askiaanalyse offering full tabbing, charting and export to PowerPoint
Ability for clients to access/manipulate data online		askiavista

Training and technical support
Full training is offered to all new and existing clients, either at the respective Askia office or client site, whichever is more convenient to the user. Technical support, via phone, email or Askia’s Users-Area on our website. Clients can be provided with 24-hour support as necessary. Software problems are dealt with immediately: ‘Will be fixed in the next version’ is not an option. Business-critical requirements, not provided by Askia, will be developed in days, not weeks or months.

Further information
Scale: international