AreYouNet.com

About the company
AreYouNet.com is an international provider of specialist software and services with in-house expertise to support CAWI field projects. The AreYouNet.com application is ready for use as soon as you open your online account with us. All you need is an internet browser and the software does not require any installation, upgrades or technical expertise. Neither does your company need to invest in any expensive infrastructure. As one of the leading ASP (application service providers), AreYouNet.com provides you access to the latest software technology, while you can concentrate on your core business.

Full service research
We work closely with market research agencies constantly adapting our software whilst helping them to manage their client’s internet surveys. You can also opt to completely outsource the co-ordination and production of your internet surveys to the AreYouNet.com production team, and benefit from our full range of scripting and programming services. You will be able to follow your survey in real-time and monitor results via a secured access to your personalised AreYouNet.com online account.

Survey facilitation/analysis
Software functionality overview:

• Questionnaire Generator providing: HTML templates, progress bar, filters, Go Back, flow containers, randomisations, rotations, piping, lists, calculation tables, emailing tests, set quotas, segments, email alerts and much more.
• Interface in three Languages: English, French and Spanish; 40 languages and character sets supported, ideal for international internet surveys with language flags and automatic web browser detection.

• Self Service: The client is independent to carry out all online surveys including access to our online support centre based on an annual service fee.
• Full Service: Programming and scripting services are available to support all client activities and to cover workload peaks.

Distinctive features
A trusted technology partner for your market research, AreYouNet.com frees you from any technology restrictions (hosting, hardware, software, IT knowledge, security, backups, etc.).

Track record
Founded in 2001, AreYouNet.com successfully manages over 300 clients throughout Europe. More than 4,000 internet surveys posted in 2006 with 2 million interviews hosted on our servers. The AreYouNet.com platform is an extremely powerful online tool for survey programmers to navigate with ease and confidence. The AreYouNet.com platform has a wide range of applications to generate simple or complex ad hoc MR projects. Our sales teams can provide a detailed quote same-day and our production team will guarantee a 48/72-hour turnaround for all full service internet surveys. Great work team!

Coverage
Our head office is in Paris, France, and our international client base is supported by our multi-lingual help desk.

Type of contact
We have access to consumer and business panel samples through our network of approved suppliers.

Sampling method
Our production and development teams can rapidly integrate an ad hoc survey made-tomeasure. We can also apply quota sampling methods to target the correct respondents needed.

Major research elements supported

Questionnaire design		Instant survey testing
Sampling frameworks		Panel management
Real-time analysis		Real-time web access
Graphing/tabulation		Export to Word, Excel and PDF
Multi-language/languages supported		40 languages
Range of analysis tools		SSPS,QuestionData, SPAD, Triple-S, COSI formats
Security		Data encryption (https)
Offline methods		CAPI, CATI
Ability for clients to access/manipulate data online		Using web tables and graphs

Special techniques/branded offerings

• AYN eSurvey Server: A professional 100% web-based tool for internet surveys
• AYN Contact Centre: Customer data and profile updates
• AYN eXchange Server: Data synchronisation with your CRM
• AYN Panel Manager: Build and manage open and closed panels
• AYN eMailing: Manage your email campaigns and follow the impact
• AYN Master Account: Administer user accounts worldwide with extensive user rights
• AYN Panel Manager: Build and manage open and closed panels
• AYN Multimedia Library: Simple to incorporate Flash, videos, card sort, eCatalogue/flip book, pictures and a series of specialised multimedia components ideal for internet surveys.

Training and technical support
All clients are provided with a full day’s training. Training can be carried out onsite or online for up to five people. Our help desk is available from 9am to 6pm, by email and by telephone at no extra service charge.

Typical projects
Size: From 50 to 250,000+ interviews.
Scale: International.
Specialist targets: Panel management targets are provided by clients, and through our partner network we can access online samples around the globe.

Further information
We are constantly integrating the latest technologies: Linux, Apache, SQL, Java/XML Workflow Engine. AreYouNet.com is 100% proprietor of the software.