The evolving future of checkout

This article explores some of the factors that are driving European shoppers' propensities to use or interact with checkout zones, as well as evaluate some of the retail trends that will ultimately impact the number of checkouts being used by shoppers.

The evolving future of checkout

Bryan Roberts

"Hypermarkets are soulless sheds that will be a blip in the pages of retail history. General merchandise is migrating online, away from the high street and from 'big box' supermarkets. In the future, general merchandise will not be in a big box but delivered in a cardboard box."Dalton Phillips, CEO Morrisons

Is the checkout dying? Implications for checkout-reliant categories

For many clients at Kantar Retail, the checkout is a vital fulcrum in their trading. Suppliers of tobacco, confectionery/snacking, soft drinks, batteries, razors, magazines and gift cards, amongst others, are often disproportionately reliant...

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