Six people, six lives, one hope: Listening to employees
Preriit K SoudaTNS Global, India
Introduction
In the last 24 months, many of my friends moved to new jobs. Some changed for obvious reasons; while others had some new reasons to shift. Retention has become a significant issue with Human Resource departments worldwide; just to give an idea of the problem, British companies lost £42 billion in 2009 due to an attrition rate of 10.5%, while in 2010 the attrition rate was around 24%, according to a Telegrapharticle published in October 2010. It prompted me to think about...