Dove Hair: Favourite Things
Principal author: Kate Smither, Ogilvy & MatherContributing authors: Warwick Cairns and John Stuart, Ogilvy & Mather
Introduction
This is what Dove did in the haircare category.
It was a category in which all the 'magic' on which Dove had built such fame and achieved such success seemed to be getting the brand precisely nowhere.
It was a category in which all the stories Dove had told through communications to such effect elsewhere seemed to be generating nothing more than a big 'so what?'.
This is what Dove did about it, and what...