Twelve Big Ideas - Continental: The Big Bank With the Little Bank Inside

John M. Wolfe, Vice President of Earle Ludgin & Company, explains how his agency humanized the seventh largest bank in the US as a friendly, family-type organisation.

Twelve Big Ideas - Continental: The Big Bank With the Little Bank Inside

John M. Wolfe

Let me set the stage for you with a few background facts.

Continental is a big bank – the biggest in Chicago, the 7th largest in the country. Among the top twenty in the world. It has a big formal name – Continental Illinois National Bank and Trust Company of Chicago. (That's a 10-second commercial all by itself!)

It has a wonderful reputation – with large corporations, with other banks, with the financial community, with wealthy individuals. And it does a lotof...

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