VW: Volkswagen Reactivation Mailing

DDB UK demonstrated the long-term value of service plans for Volkswagen for this campaign, Silver winner in the automotive category at the 2010 DMA Awards.

VW: Volkswagen Reactivation Mailing

DDB UK

CLIENT • Volkswagen

THE TEAM • Guy Bradbury, Chris Lapham, Deborah James, Lesley Smith, Ewen Whyte, Anna Timchenko, Chris Styring, Kevin Clarke, Andrew Walsh.

WHAT IS WONDERFULABOUT THIS WORK? • Service plans are a great way for VW retailers to stay in contact and increase loyalty, but they just weren't being promoted. We grabbed attention and humorously demonstrated the long-term benefits, showing them how easy it is to make customers come back. Following the campaign, conversion increased from 24% to 49%.

OBJECTIVES• Demonstrate the long-term value of service plans to...

Not a subscriber?

Schedule your live demo with our team today

WARC helps you to plan, create and deliver more effective marketing

  • Prove your case and back-up your idea

  • Get expert guidance on strategic challenges

  • Tackle current and emerging marketing themes

We’re long-term subscribers to WARC and it’s a tool we use extensively. We use it to source case studies and best practice for the purposes of internal training, as well as for putting persuasive cases to clients. In compiling a recent case for long-term, sustained investment in brand, we were able to support key marketing principles with numerous case studies sourced from WARC. It helped bring what could have been a relatively dry deck to life with recognisable brand successes from across a broad number of categories. It’s incredibly efficient to have such a wealth of insight in one place.

Insights Team
Bray Leino

You’re in good company

We work with 80% of Forbes' most valuable brands* and 80% of the world's top top-of-the-class agencies.

* Top 10 brands