Development of petrol retailing in the United Kingdom
Jonathan ShingletonBPRI (United Kingdom)
INTRODUCTION
This conference is about looking forward, changing corporate structures and the emergence of completely new industries. This paper is a case study about change. More than that, it is about a revolution - a David and Goliath situation - and about a profitable industry that became loss-making within a few short years, and what that industry is doing to claw itself back into profit.
If there is a message from the paper, it must be something about looking laterally, lifting your horizons beyond the immediate, the...