Customizing with a Responsibility Agenda
From all-in-one facial creams to dinners in a box to “smart” phones and the like, businesses have been trying for years to create and market products and services that combine multiple functions to meet consumers' multiple demands—and today, those offerings also need to help consumers reduce waste and save money. Unfortunately, many consumers feel that these products are missing the mark. This week's MONITOR Minute takes a look at how expanding opportunities for customization in lieu of pre-fab combinations better fits the current consumer mindset of responsibility.
JUST FOR ME…OR NOT
Creating products that, in...