Special K – Learning how to struggle into your red dress
JWT
SUMMARY
As planners we wrestle almost daily with the question: 'what do our consumers think about our brand?'
This is a paper that poses a more fundamental question.
Special K needed to attract more women to meet its business objectives but its communication had hit a ceiling in relevance and affinity. It became clear that many women did not identify with the perfection represented by Special K.
Through the relationship we'd built up with Overeaters Anonymous, Planning set out on a quest to understand how we could rectify...