RSPCA Australia – creating new found respect for a household name

The RSPCA was typically perceived by Australians as a charity with smiling inspectors which helped cute animals, but the overwhelming air of positivity also contributed to a popular lethargy, with a potential impact on donation levels.

RSPCA Australia – creating new found respect for a household name

The Campaign Palace

EXECUTIVE SUMMARY

“Insight can only come from understanding, and understanding only from proximity”.*This case study is evidence of the value that comes from getting up close and personal and choosing to experience things first hand rather than reading about them; talking about them or running research groups about them. At the start we saw the RSPCA in the same light as everyone else – a well known animal charity with smiling inspectors helping cute animals. Everything was always positively positive in the land of...

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