Lovemarks: building enduring relationships with consumers
Kevin Roberts Saatchi & Saatchi
These are troubling times for the newspaper industry. Circulation is sinking and margins are flat. Welcome to the wired world, where daily deadlines have gone the way of the Linotype and the news cycle has become a continuous carousel.
Over the past decade, the “Information Autocracy” has become the “Digital Democracy.” The news train has left the station and the one-to-mass media model is not on board. We have become a multimedia, news-on-demand “Consumer Republic” where every person has...