'What's Love Got To Do With It?'
Catriona Ferris, Lyn McGregor and Karen Paterson
In times of disruptive cultural change, brand thinking needs to become open to more radical, innovative change to maintain relevance. This case study shows that repositioning an 'old, dying' brand can work. The trick is to believe in it and do some groundwork before starting advertising development. This should involve understanding emergent cultural and category values to ensure renewed relevance for the brand. You must underpin a new identity with experiences that deliver feelings of authenticity.
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By early 2005...