Blind vision (2004 remix). Or why 'research' is still important, 'insight' often an exaggeration, and communication the key

Blancmange ... this pop band’s 1983 single inspired the title, highlighting the authors’ belief that research to be very important – especially in illuminating and aiding better decisions.

Blind Vision (2004 Remix)

Or Why “Research” Is Still Important, “Insight” Often an Exaggeration, and Communication the Key

Myles RunhamStrategy, Ask Jeeves UK, United Kingdom

Darren NoyceUK & Ireland SKOPOS, United Kingdom

Blind Visions, and no reasons, no reasons for actions.1

Why this paper? Why now?

Before we start to describe our opinions and beliefs, let us explain why we thought we would write this paper. We have been working together for over two years now as buyer and supplier (and neither of us are industry newbies either, having both worked in research for well over 10...

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