How Advertising Effects Consumers
William M. Weilbacher Bismark Corporation
Marketers make little or no attempt to really understand how consumers process and use the information they receive about brands, including advertising. Instead, marketers routinely make two basic assumptions about how consumers process and use the advertising information that they provide to consumers about their brands:
- Assumption 1: Marketers assume they can control what consumers think about brands through marketing communications, especially advertising.
- Assumption 2: Marketers assume that brand purchases are ...