Agency: J Walter Thompson | Author: Joanna Bartholmew |
Rimmel:
Reclaiming the streets of London
This is the story of how we rejuvenated a tired and dusty brand, by adopting a radical and new approach to communication. The makeover was spearheaded by a girl from CroydonKate Moss, and involved communicating with potential new consumers on their terms, not ours.
The results have been spectacular. Not just big sale uplift, but improved profitability and a sustained increase in pricing levels versus the market average. A cadre of new young users are now proud to be seen using the brand, rather...