Static And Dynamic Models In Client Satisfaction Studies
Toll price optimization in the highway privatization process in São Paulo
Nelson Acar Filho General Ad-Hoc Director, Indicator Pesquisa de Mercado, Brazil.Armando Carradore General Manager, Business Simulation Division, Indicator Perfil – Investigacion Y Marketing, Argentina.Sueli Daffre Carvalho Director of SD&W, Modelagem Estatística e Assessoria, Brazil.Mário Mattos, Business Director, Indicator Pesquisa de Mercado, Brazil.Clifford Alexander Young Methodology Manager, Indicator Pesquisa de Mercado, Brazil. andMichael Paul Zeitlin Chief of the Transportation Department, State of São Paulo, Brazil.
SUMMARY OF THE STUDY
One...