Sony Walkman: 'Getting Sony out on the streets'

The author of this paper explores the route taken to rejuvenate the Sony brand, which was in danger of becoming dull and ‘middle aged’.
Agency: Bartle Bogle HegartyAuthor: Alison Segar

Getting Sony out on the streets The Sony Walkman poster case

THE PROBLEM

Three problems faced the Sony brand in the early 1990s.

Firstly, Sony could no longer rely on technological innovation alone to keep it ahead of its competitors, as had been the case in the past. USPs now lasted months, not years.

Secondly, from a manufacturer's perspective, the complexion of the brown goods market was changing rapidly, with an influx of specialist manufacturers in each sector, stealing gold standard status from older, more established brands....

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