'Demographics tell me nothing I want to know'
Adam Lury
Adam Lury has been cocking robust and closely argued snooks at organised classification methods for some time, and does not spare them here. If everything was once quantifiable and interchangeable, the end of the mass production, and the emergence of other world views, have changed everything. Most destructive, particularly of 'life style' segmentation, people are inconsistent. Brands and businesses must be themselves, and let consumers come to them by self-selection. In media selection, programme content and the viewing experience become far more important. Demographics are the horse and cart, in...