Marketing of the future. Back to basics

This paper argues that regardless of the changes brought about by technology and globalisation, the fundamental rules of marketing remain the same.

Marketing of the Future

Back to Basics

Pedro ChicharroBanco Santander, Spain

After more than thirty years working in the world of marketing, in different industries, but always 'doing things' close to the customer and the business, one accumulates sufficient experience, both positive and negative, successes as well as failures, to be able to take stock of the situation and to filter the essence of what one has learned. This paper aims to share with you the results of this reflection.

There is a saying in the East that 'simplicity is supreme sophistication'. It is to this I think we...

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