Development of Petrol Retailing in the UK

This paper describes the revolution in petrol retailing in the United Kingdom; a revolution initiated by the major supermarket operators which has resulted in the oil companies losing 25% of their market share and £1 billion in revenues.
  

Development of Petrol Retailing in the United Kingdom

Jonathan ShingletonBPRI (Business Planning & Research International)

Introduction

This paper is a case study about change. More than that, it is about a revolution – a David and Goliath situation – and about a profitable industry that became loss-making within a few short years, and what that industry is doing to claw itself back into profit.

If there is a message from the paper, it must be something about looking laterally, lifting your horizons beyond the immediate, the appreciation that business threat can come from any and the most...

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