Speed Read: The Last Mile

This short article looks at Dilip Soman's The Last Mile: Creating Social and Economic Value from Behavioral Insights.

Speed Read: The Last Mile

Jesse BassetKHWS

This speed read was originally published in the Admap October 2016 issue.

Most organisations spend much of their effort on the start of the value creation process but a lot less attention to the crucial 'last mile' where consumers make a choice. This book shows how to use insights from behavioural science in order to close that gap

The Last Mile: Creating Social and Economic Value from Behavioral Insights helps readers to understand behavioural science and apply its lessons to their organisations' last-mile problems

The Last Mile...

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