The Thirteenth Day: The battle between personalisation and the personal

This essay argues that segmentation and personalisation are akin, but that it is difficult to discern what data to focus on from customer to customer.

The Thirteenth Day: The battle between personalisation and the personal

Akshara Sharma, IPG Mediabrands India

How should marketing adapt to the era of personalisation?

This essay was entered into The Admap Prize 2016. For more information visit the Prize page.

"Those unacquainted with any language but their own are generally very exclusive in matters of taste."

— Krishna-Dwaipayana Vyasa, Mahabharata

In the Mahabharata, Abhimanyu was Pandava Arjun's son, Lord Krishna's nephew.

A warrior elite at 16; he was prodigious fighter, exceptional at archery as gifted as his father and uncles.

During the 13 days he fought in...

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