KFC: The Friendship Bucket Test

This case study show how KFC, a fast food restaurant chain, managed to sidestep the traditional family approach to Christmas in the UK and focused instead on friendship, via an online video campaign and in-store events.

KFC: The Friendship Bucket Test

Tom Hargreaves

Campaign details

Brand: KFCBrand owner: YUMLead agency: BBH LondonContributing agencies: Blue 449Country: United KingdomIndustry: Restaurants & takeawaysChannels used: Events & experiential, Games & competitions, Internet - display, Outdoor, out-of-home, Social media, Television, Word of mouth, advocacyMedia budget: 1 - 3 million

Executive Summary

Without a role on Christmas day itself, we focused on the role KFC could play in the lead up, when everyone's out Christmas shopping with friends. This meant we sidestepped the usual conversation around family...

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