Reducing health inequalities through online research communities

This case study explores why national surveys and other sources of data showed that patients from non-mainstream groups had poorer experiences and outcomes in health services in the UK.

Reducing health inequalities through online research communities

Marie-Claude GervaisFORUM Research

Summary

This paper argues that online research communities could transform healthcare research and service delivery. If so, new markets in health and social care would open up to the industry.

FORUM Research conducted online research communities with 90 patients from 'seldom-heard' groups and 24 'experts', over a period of two months, to explore why national surveys and other sources of data show that these patients have poorer experiences and outcomes in health services in the UK.

The project generated a wealth of evidence and insights to influence key stakeholders:...

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