Why accumulation of emotive capital is the way to build a profitable brand?

This paper argues that consumers place a serious obligation on brands to have social and emotional relevance, or have a positive social impact, because consumers use brands as a way of displaying their own identity.

Why accumulation of emotive capital is the way to build a profitable brand?

Almas Shafiq AhmedOrchard Advertising India

Read more essays on CSR in India and related case studies on the Brands and Sustainability in India page

For years brands have believed that their proclivity towards social goodness has a direct effect on their brand image, and hence consumer loyalty. It thereby has an indirect affect on their sales and profits. But at the same time they have also believed that good intentions are enough to create a positive brand image and earn the consumers' good will....

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