Marriott International identifies a new kind of travel dynamic

This event report describes ethnographic research by Marriott International, the hotel chain, into how the travel planning process has been changed by technology.

Marriott International identifies a new kind of travel dynamic

Geoffrey PrecourtWarc

Family vacations have changed forever, and if you don't like the new face of travel you can blame the Internet.

According to Brian King, Marriott International chief brand officer, a new generation of digital natives have changed the entire family travel planning process. When it comes to digging deep into a family get-away "kids know where to find information that their parents don't know", he told the annual MIXX Conference of the Interactive Advertising Bureau (IAB); "kids are the family's new CIOs. Moms are still the CEOs, but...

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